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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,539 Reviews

1,539 Reviews of Fred Martin Nissan - Service Center

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July 23, 2022

Amy went above and beyond to provide information to help resolve a defective driver’s seat. More

by CGRIFFITH2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Fred Martin Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to Amy here at Fred Martin Nissan, Llc! We are always more than happy to assist you if anything else comes up. Take care!

July 23, 2022

Very informative and helpful with the service. Need to have better finacial breakdown of costs. More

by mgibso24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 22, 2022

Patrick is a pleasure and always appreciate his help and time. He always on top of things More

by MISSY6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Fred Martin Nissan responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Martin Nissan, Llc! Feel free to reach out to us if you need anything. Have a wonderful day.

July 22, 2022

Thank you AMY and Richard for outstanding service. We'll see you in 6 months or so. More

by BRADHIRSCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Fred Martin Nissan responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Martin Nissan, Llc! Please don't hesitate to reach out to us if there's anything more we can do!

July 21, 2022

Great service. Job was completed in under one hour. Service technician was very kind and courteous. More

by DRCABDO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Fred Martin Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fred Martin Nissan!

July 21, 2022

Very understanding an patience everyone was Nice and worked together. Definitely team players. And definitely make you comfortable More

by KENDRA_HALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Frost
Jul 22, 2022 -

Fred Martin Nissan responded

Thank you so much for your excellent review, Kendra! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Fred Martin Nissan. Please don't hesitate to reach out if you need anything else.

July 21, 2022

Effecient and timely. Well keeping my Rogue in good shape. Courteous and pleasant to customers. More

by LORAJEAN125512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Fred Martin Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Nissan.

July 16, 2022

Good timely service. Car runs great now that the service is complete. Met me expectations More

by Icgreen1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Fred Martin Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Jul 19, 2022 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 15, 2022

Fred Martin repair service does a very good work, excellent and timely service. I’m have never been disappointed More

by Salaam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Fred Martin Nissan responded

We appreciate your business and our team looks forward to serving you again soon!

July 14, 2022

Everyone with whom I came into contact was courteous and efficient. Appointment started on time and work was completed on time as promised. And I appreciated Rich giving me best price using my coupons. I More

by KDANA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Kimevsky, the salesman who sold me my car, was kind enough to stop by while I was waiting for service to be done. He even remembered my name! Nice since that was 5 years ago!
Jul 15, 2022 -

Fred Martin Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Nissan.

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