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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,539 Reviews
Call Service Center (330) 644-8888

1,539 Reviews of Fred Martin Nissan - Service Center

Sort by
October 19, 2022

Seemed simple enough, the mechanic was nice. Uh, they really want me to do this survey so here I am. More

by “Survey says”
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2022 -

“Survey says” responded

It was rather convenient. I think the mechanic was Rich Wilson but I don't remember properly. They're nice though for what it's worth in my experience.

October 19, 2022

This us my second car with Fred Martin Nissan. The service center is always fast and friendly. If I have questions between servicing they always have time to answer them or help. More

by Jacki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2022 -

Fred Martin Nissan responded

Thank you, Jacki, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

October 16, 2022

I had a good experience with sale men that took care of me he was very pleasant to work with and very friendly. I would highly recommend your dealership to others. Thanks More

by Rickdrurey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou kimevski
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Oct 17, 2022 -

Fred Martin Nissan responded

Rick, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Lou met your expectations. Thank you for choosing Fred Martin Nissan, we look forward to having you as a valued customer for many years to come!

October 15, 2022

This dealership is clean with friendly staff. There 27 point inspection has much to be desired. My wiper blades were rated good when there is a tear in the left one. Also my new air filter is new More

by FAST210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2022 -

Fred Martin Nissan responded

We are sorry to hear that you had less than a 5-star experience. Your experience is being reviewed by management. Someone will contact you shortly. Thank you.

October 15, 2022

Went in for a recall issue, asked them to do something else and they went above and beyond. Overall good experience! More

by FartBurglar98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2022 -

Fred Martin Nissan responded

Thank you for the five-star rating. We strive to make sure that all of our customers leave happy, and it's great to hear about your positive experience here at Fred Martin Nissan.

October 06, 2022

The service advisor was very courteous and professional and the work was done correctly and in a timely manner. More

by THREORAI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2022 -

Fred Martin Nissan responded

Thanks for sharing your thoughts about your experience with Fred Martin Nissan. We appreciate your business and hope to see you again soon!

October 05, 2022

AsIHaveSaid on the two (2) PREVIOUS surveys . .. everything was perfect, wonderful, tremendous, great, efficient, an excellent. More

by DICKPRATT
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2022 -

Fred Martin Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 05, 2022

They were easy to work with to schedule an appointment. They ran on time and provided a thorough explanation of maintenance work that needed done. More

by wareb2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2022 -

Fred Martin Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 04, 2022

Friendly service and quick completion of services. Would use this dealership again for my company car. More

by JOESPH.FISHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2022 -

Fred Martin Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 04, 2022

I dropped my car off and it was done in about an hour. There were no issues. More

by tim1003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2022 -

Fred Martin Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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