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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,542 Reviews
Call Service Center (330) 644-8888

1,542 Reviews of Fred Martin Nissan - Service Center

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October 21, 2022

I am always very satisfied with the speed, quality and courtesy of the service center More

by GRANDMA_MARY_JOHNSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2022 -

Fred Martin Nissan responded

Thank you for choosing Fred Martin Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 21, 2022

Wonderful, check in was smooth. There was a staff person available for assistance Everyone professional, very nice and caring. Thank you. More

by Leatricesellers
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2022 -

Fred Martin Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fred Martin Nissan, we look forward to having you as one of our valued customers for many more years to come!

October 21, 2022

It is clean and everyone was ever nice and very nice. And made you fell welcome. More

by RITA.LONG60
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Maas, Jamie Frost, Alecia Benninger
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Oct 23, 2022 -

Fred Martin Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Rita, for choosing Fred Martin Nissan!

October 19, 2022

This us my second car with Fred Martin Nissan. The service center is always fast and friendly. If I have questions between servicing they always have time to answer them or help. More

by Jacki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2022 -

Fred Martin Nissan responded

Thank you, Jacki, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

October 19, 2022

Seemed simple enough, the mechanic was nice. Uh, they really want me to do this survey so here I am. More

by “Survey says”
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2022 -

“Survey says” responded

It was rather convenient. I think the mechanic was Rich Wilson but I don't remember properly. They're nice though for what it's worth in my experience.

October 16, 2022

I had a good experience with sale men that took care of me he was very pleasant to work with and very friendly. I would highly recommend your dealership to others. Thanks More

by Rickdrurey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou kimevski
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Oct 17, 2022 -

Fred Martin Nissan responded

Rick, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Lou met your expectations. Thank you for choosing Fred Martin Nissan, we look forward to having you as a valued customer for many years to come!

October 15, 2022

This dealership is clean with friendly staff. There 27 point inspection has much to be desired. My wiper blades were rated good when there is a tear in the left one. Also my new air filter is new More

by FAST210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2022 -

Fred Martin Nissan responded

We are sorry to hear that you had less than a 5-star experience. Your experience is being reviewed by management. Someone will contact you shortly. Thank you.

October 15, 2022

Went in for a recall issue, asked them to do something else and they went above and beyond. Overall good experience! More

by FartBurglar98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2022 -

Fred Martin Nissan responded

Thank you for the five-star rating. We strive to make sure that all of our customers leave happy, and it's great to hear about your positive experience here at Fred Martin Nissan.

October 06, 2022

The service advisor was very courteous and professional and the work was done correctly and in a timely manner. More

by THREORAI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2022 -

Fred Martin Nissan responded

Thanks for sharing your thoughts about your experience with Fred Martin Nissan. We appreciate your business and hope to see you again soon!

October 05, 2022

AsIHaveSaid on the two (2) PREVIOUS surveys . .. everything was perfect, wonderful, tremendous, great, efficient, an excellent. More

by DICKPRATT
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2022 -

Fred Martin Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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