Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Fred Martin Nissan - Service Center

Akron, OH

4.7
1,539 Reviews
Call Service Center (330) 644-8888

1,539 Reviews of Fred Martin Nissan - Service Center

Sort by
November 15, 2022

The dealer ship people are awesome and the service department is great. Patrick is the best More

by DHANICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2022 -

Fred Martin Nissan responded

Thanks for sharing your thoughts about your experience with Fred Martin Nissan. We appreciate your business and hope to see you again soon!

November 13, 2022

Was greeted with a happy and kind service person fixed my car well only drawback was , I had to wait overnight for my car More

by IIRKEITHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2022 -

Fred Martin Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

November 13, 2022

Brought my truck in for a braking problem and still have the same problem and more now. Got told they would get back to me in a week and it's been 2 weeks and still no ward from them More

by HIGHLEDGES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2022 -

Fred Martin Nissan responded

Thank you for this feedback. We are sorry to hear that you had less than a 5-star experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? Your experience is being reviewed by management and someone from management would like to contact you. Thank you Jennifer Bittner, Customer Relations Manager, 330-753-4444 fmcares@fmcars.com

Nov 17, 2022 -

Fred Martin Nissan responded

Hello- We are happy we could finally connect with the Nissan Field Technician to get you scheduled. We look forward to resolving your issue. Thank you for your patience.

November 13, 2022

Everyone is always professional, personable and helpful. They always take good care of my car and me. My car is always given back to me all shiny and clean! More

by LABARKOUKIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2022 -

Fred Martin Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Nissan.

November 10, 2022

My customer service experience with Fred Martin was met during my visit. Thanks again xx More

by Kenwatt3581
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Nov 11, 2022 -

Fred Martin Nissan responded

Ken, Thanks for sharing your thoughts about your experience with Fred Martin Nissan. We appreciate your business and hope to see you again soon!

November 09, 2022

Always friendly and courteous. Explains thoroughly! Time estimation is correct and let’s me know what else should be done. More

by KARENSWARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2022 -

Fred Martin Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Fred Martin Nissan to be a positive one. Please don't hesitate to reach out if you need anything else. We're always happy to help.

November 08, 2022

Good customer service clean inside quick service and friendly staff no issues got a call back More

by JRC158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2022 -

Fred Martin Nissan responded

Thanks for sharing about your experience with Fred Martin Nissan. We appreciate your business and hope to see you again soon!

November 06, 2022

Staff and service advisor Amy was great. Work done on vehicle was done timely, correct More

by AL.WADE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2022 -

Fred Martin Nissan responded

Thanks for sharing your thoughts about your experience with Fred Martin Nissan. We appreciate your business and hope to see you again soon!

November 06, 2022

The most professional service. Ready for my appointment. Prompt service, while I waited. Higly reccommended. More

by Rotorhead
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2022 -

Fred Martin Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

November 05, 2022

My car needed oil change, service is always Fast and efficient and done right, and always respectful. More

by GOUGEDONEI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2022 -

Fred Martin Nissan responded

Thank you for choosing Fred Martin Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

1
...
19
20
21
...
154