Fred Martin Nissan - Service Center

Close to my location, staff are friendly, polite, professional respectful, knowledgeable, time conscious and great team work. professional respectful, knowledgeable, time conscious and great team work. More

They are very polite to everyone and know their jobs. They are very professional and know how to do their work. They even washed my car without asking. 😒 Okay 👍 They are very professional and know how to do their work. They even washed my car without asking. 😒 Okay 👍 More

John Paugh- the best mechanic you can get! So happy with how my car is returned every time I bring it here!! The entire staff is wonderful, communicates clearly, and work is always done right So happy with how my car is returned every time I bring it here!! The entire staff is wonderful, communicates clearly, and work is always done right the first time! More

Easy to work with, very helpful. Would go there again. Communicated well with issues and warranty company. Would go there again. Communicated well with issues and warranty company. More

They listened to my concerns and addressed concerns as well as completing required service tasks. well as completing required service tasks. More

Great parts and service departments! Staff are trustworthy, fair and efficient. Will be back again, highly recommend! Staff are trustworthy, fair and efficient. Will be back again, highly recommend! More

Each visit to Fred Martin Nissan has always resulted in a positive experience. They consistently put the needs of the customer first by keeping them informed at every step of the process. Customers are pla positive experience. They consistently put the needs of the customer first by keeping them informed at every step of the process. Customers are placed at ease the minute they walk in the door. More

They are very generous and respectful. My needs are always met when I go there. Such an awesome place. My needs are always met when I go there. Such an awesome place. More

The service person didn’t go over what my vehicle might need in the near future with me. I had to see on the sticker that I will need tires soon. Otherwise things went well. need in the near future with me. I had to see on the sticker that I will need tires soon. Otherwise things went well. More

Pat in service is very rude! Called to check status on a vehicle in for service and was told my advisor Rich was out but he would look into it for me. Told me they were waiting o Called to check status on a vehicle in for service and was told my advisor Rich was out but he would look into it for me. Told me they were waiting on parts ( after being told the day before part was in stock) and couldn't give me an ETA. Spoke with someone in parts who told me part was in fact in stock and he would get with service to find out a status for me and call me back. Never received a call back. So 4 hours later I call back to see if there was any kind of update. Pat answers the phone again, before I even finish talking he rudely interrupts and says let me send you to Rich. Rich was less than pleasant talking to as well. All he could tell me was it might be finished by EOD. As a former service writer I found this to be very rude and unprofessional! I was appalled by the way they handled everything. From the time of write up through the whole process. Would not recommend! More