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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,539 Reviews
Call Service Center (330) 644-8888

1,539 Reviews of Fred Martin Nissan - Service Center

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December 22, 2022

They went out of their way to help me. I would highly recommend them for Service. More

by thrtd123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 24, 2022 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

December 22, 2022

Fred Martin is my dealership for service and future new vehicle shopping. The whole staff is amazing! More

by oneunder14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 24, 2022 -

Fred Martin Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Martin Nissan, Llc! If you have any further questions, please give us a call. We're always happy to help!

December 20, 2022

Quick and efficient without an appointment. Always use this dealership. Check in person was very pleasant. More

by JEANNEOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2022 -

Fred Martin Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 20, 2022

The car was fixed - the worker was not the friendliest. We bought a certified car and a month later it needs a new battery ? I think that’s ridiculous!! More

by RDGASTON13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Kimevski
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Dec 21, 2022 -

Fred Martin Nissan responded

We are sorry to hear that you had less than a 5-star experience. We are sorry that the battery on this vehicle required replacement so soon after purchase. It looks like we were able to get you a gift card for your troubles. We understand you are a repeat customer, and we truly value your business. Thank you, and we hope to provide you 5-star service in the future.

December 20, 2022

Very friendly great service they helped me immediately on getting a tire pressure light off by replacing the sensor More

by Deana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2022 -

Fred Martin Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Deana, please let us know.

December 18, 2022

Everything was pretty good, only thing is maybe better communication, i had to call twice for update. Everybody was friendly More

by Mikem3636
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law
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Dec 18, 2022 -

Fred Martin Nissan responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

December 17, 2022

The team was efficient and effective. So far true to their word. They were willing to work with challenges. More

by HOLLYDAWNKESSLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Lamtman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Michalak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alecia Benninger
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Dec 18, 2022 -

Fred Martin Nissan responded

Thank you, Holly! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Nissan.

Dec 19, 2022 -

Fred Martin Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc

December 15, 2022

Everyone was nice very informative and patient. I recommend bringing your car here for all your car needs. More

by Vicaszeen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lamtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Maas, Denise Law, Jamie Frost, Alecia Benninger, Jeremy Lynch
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Dec 16, 2022 -

Fred Martin Nissan responded

Hi Vicaszeen, thank you so much for your positive comments about Fred Martin Nissan, Llc! If you have any further questions, please give us a call. We're always happy to help!

December 13, 2022

I would recommend Fred Martin Nissan to anyone great service people are friendly and the work was fast great job More

by Martha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 14, 2022 -

Fred Martin Nissan responded

Thank you for the kind words for our service department, Martha! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Dec 15, 2022 -

Fred Martin Nissan responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 09, 2022

Very helpful and understanding easy to let me know wat was going on and wat the next step would be taken More

by Bobmullens31.bl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2022 -

Fred Martin Nissan responded

Bob, Thank you so much for your excellent review! We are so glad that Rich had the opportunity to work with you, and we are thrilled that you found your experience with us here at Fred Martin Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

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