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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,539 Reviews

1,539 Reviews of Fred Martin Nissan - Service Center

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January 12, 2023

Rich did a great job with my scheduled maintenance appointment. I was in and out within an hour. More

by DAUGHERTYD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2023 -

Fred Martin Nissan responded

We're very glad to hear that Rich was able to make your visit short and successful! Thank you for the 5-star review and we hope to see you again the next time your vehicle needs serviced! - Fred Martin Nissan Team

January 09, 2023

Everyone is very friendly and accommodating! Glad I chose Fred Martin Nissan to deal with! More

by mschrickel
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2023 -

Fred Martin Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Nissan.

January 07, 2023

Great service on time with no hard sell. Pleasant waiting comfortable amenities plenty of coffee, More

by NICK.MILLER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2023 -

Fred Martin Nissan responded

Thank you so much for your kind words, Nick, and for taking the time to leave us this wonderful feedback!

January 07, 2023

Love the online scheduling feature. Great communication regarding the needed repairs. Staff was very friendly. More

by Tpd17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2023 -

Fred Martin Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Nissan.

January 04, 2023

Do my first complementary oil change. My vehicle got pulled in for service on time, the service advisor followed up with all the details. Overall the service was great. Quick and got also More

by Huffty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2023 -

Fred Martin Nissan responded

Thank you for the 5-star rating! We're glad our service team was able to give you a speedy, quality visit. We're looking forward to seeing you again the next time your vehicle needs serviced!

January 03, 2023

Happy with service. Appreciate the folk’s assistance to tell me what i needed. Would prefer to have them check the fluids for integrity before recommending all the chang More

by JOHN.BYERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alecia Benninger
Jan 04, 2023 -

Fred Martin Nissan responded

Hi John! Thank you for leaving such a great rating! We're very proud of the quality work our service team does here at Fred Martin Nissan. We look forward to your next visit!

December 31, 2022

The work was done very professionally and on time. No one likes to have there time wasted so it’s nice when things run as they should!! More

by TCOLE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2023 -

Fred Martin Nissan responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

December 27, 2022

The service department did an outstanding job…. the service department kept me advised and also provided me a rental no charge when the job was going to take longer than expected. Thank you for your More

by Anthony.ramoso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

Fred Martin Nissan responded

Thank you for taking the time to share your feedback with us, Anthony. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 24, 2022

Service was prompt and thorough. I dropped off the car in the morning and service was completed before my appointment time. More

by tim1003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2022 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

December 23, 2022

Great service as always! Thank you for getting me in and going in record time! More

by BTmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cleveland Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2022 -

Fred Martin Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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