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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,541 Reviews

1,541 Reviews of Fred Martin Nissan - Service Center

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October 18, 2019

Visit for service My car was serviced correctly and it was done much quicker then I expected. The service advisor who handled my appointment was very courteous and prof More

by THREORAI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Dittemore
Oct 22, 2019 -

Fred Martin Nissan responded

Thank you for the 5-star rating and the positive review of our service department!

October 18, 2019

Service department Before I moved back to Akron It was necessary for me to get maintenance done on my 2014 Rogue. I had driven from Mississippi and warning lights were More

by a1tyger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patric Hines
Oct 22, 2019 -

Fred Martin Nissan responded

Thank you for choosing Fred Martin Nissan! We are always thrilled to see our customers coming back!

October 18, 2019

Good service Every time I go I had a good service from everyone and everything is so quick and well done and that’s why we like Nissan and their employees More

by UFLE90_911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Boone
Oct 22, 2019 -

Fred Martin Nissan responded

Thank you for the positive feedback about our staff! We are always happy to see our customers coming back!

October 18, 2019

Simply dissapointred Disappointed, people were not trained on the replacement of the navigation system. The one I had was replaced. To many phone calls I made. Was disconn More

by MARE2352
Recommend Dealer
Yes
Employees Worked With
About 10, no names
Dec 05, 2019 -

Fred Martin Nissan responded

We are sorry to hear you had less than a 5-star experience in our Service Department. This is not typical of our facility. We apologize for poor communication on our part, and hope you enjoy your ownership experience from here on. Thank you.

October 18, 2019

Oil Change Service Making appt was easy via website. Troy was really friendly and attentive. Work was done well and very quickly. Troy took time to review work done and More

by BKM636
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Dittemore
Oct 22, 2019 -

Fred Martin Nissan responded

Thank you for the positive feedback about Troy! We are happy to hear about your experience with us!

October 18, 2019

Friendly I enjoyed my time at FM Nissan. I don’t even know how long my service took bc the waiting area is so comfy. Free coffee and cookies as well as a table More

by Karyn T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jada Weiler, Troy Dittemore
Oct 22, 2019 -

Fred Martin Nissan responded

Karyn, Thank you for the positive feedback about our service department!

October 18, 2019

Terrific I always receive Excellent and timely service always done with a smile. And a firm handshake. Nice comfortable waiting room while my car is being ser More

by JIMARSH3577
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad , Troy Dittemore
Oct 22, 2019 -

Fred Martin Nissan responded

Thank you for continuing to choose Fred Martin Nissan to service your car!

October 18, 2019

Sales and Service Top notch dealership in sales and service. Will worth the visit, straight up sales, no run around on pricing. Service department is very helpful, able More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick , Lou Kimevski, Brandon Murgatroyd
Oct 22, 2019 -

Fred Martin Nissan responded

Rick, Thank you for the positive feedback! We look forward to assisting you in the future.

October 18, 2019

The best! Best dealership I have ever worked with. Had a serious repair issue and they were very helpful. I would recommend to anyone after my experience. More

by CHAD53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Wills-Moore, Clay Moore, Brandon Murgatroyd, Customer Support
Oct 22, 2019 -

Fred Martin Nissan responded

Thank you for choosing us to service your car! We appreciate the positive feedback!

October 18, 2019

Sales and service Everyone was friendly polite and made sure everything was to my satisfaction. Service made sure exactly what I wanted to have done then when my servic More

by JAMESTADK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Maas, Clay Moore
Oct 22, 2019 -

Fred Martin Nissan responded

Thank you for the positive feedback about our service!