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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,541 Reviews

1,541 Reviews of Fred Martin Nissan - Service Center

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October 24, 2019

Routine service I have been a long time customer. I appreciate that I don’t get up sold on service, but when I do need service that they help prioritize what is most More

by KBATTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2019 -

Fred Martin Nissan responded

We are thrilled to hear you are pleased with our service department. Thank you for being a loyal customer, and we look forward to assisting you in the future.

October 23, 2019

Oil change I appreciate the friendly staff and work done here when I get an oil change. They’re not pushy with “extras” and I’m grateful for that More

by WENDY.NELSON16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Dittemore
Oct 24, 2019 -

Fred Martin Nissan responded

Thanks for letting us know! We're thrilled that we provide an awesome vehicle service visit. We look forward to assisting you again.

October 23, 2019

Pleasant I frequent this dealership, and I am always taken care of and treated with respect. I look forward to my next visit. You have a great team. More

by OATESLARENZO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2019 -

Fred Martin Nissan responded

Thank you for your customer loyalty! We appreciate knowing that you enjoy our great customer service. See you next time!

October 22, 2019

Oil change + Service is good- like the text feature because I’m not always able to answer my phone at work. Fast service considering I had other things done. More

by MABELL64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Dittemore
Oct 22, 2019 -

Fred Martin Nissan responded

Thank you for choosing us to service your car! We are happy to know your positive feedback about the texting feature we offer.

October 21, 2019

Professional They fix what needs to be fixed! Pat is super friendly and Accommodating! They let me know if I need something extra done and are not pushy about me g More

by BRHODES2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd
Oct 22, 2019 -

Fred Martin Nissan responded

Thank you for choosing us to service your car! We look forward to assisting you in the future.

October 20, 2019

Friendly, Fast, and Fine Came for oil change. Very friendly, on time, no pressure. Would go back again if I didn’t live in Oklahoma - hah, Recommend to all. More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Boone
Oct 22, 2019 -

Fred Martin Nissan responded

Dave, Thank you for choosing Fred Martin Nissan to service your car!

October 19, 2019

Fantastic! Troy was extremely friendly and very helpful. He was able to take care of my service need and recall. Would definitely recommend the service departmen More

by RougeGirl2018
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Dittemore
Oct 22, 2019 -

Fred Martin Nissan responded

Thank you for the 5-star review! We appreciate the positive comments about Troy and our staff.

October 19, 2019

Excellent Nissan has friendly staff members and go all out to please customers. We have now purchased two vehicles there and won’t go anywhere else if needing a More

by BKline333
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Dittemore
Oct 22, 2019 -

Fred Martin Nissan responded

Thank you for continuing to choose Fred Martin Nissan! We are always happy to see our customers return, and we look forward to assisting you in the future.

October 19, 2019

Regular maintenance Troy checked me in with a very friendly smile and told me he would let me know when my oil change and tire rotation was completed. He also asked if I More

by nieporte7777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Troy Dittemore
Oct 22, 2019 -

Fred Martin Nissan responded

Thank you for choosing us to service your vehicle! We are happy to hear about the positive experience that both Troy and Rob provided.

October 18, 2019

Top notch Why would I go anywhere else? The service I received at Fred Martin Nissan is quite satisfactory. I am treated well and given full explanations of the More

by SAMONIDESAMHAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All those in the Service Department
Oct 22, 2019 -

Fred Martin Nissan responded

Thank you for choosing Fred Martin Nissan! We are happy to know our service department is taking good care of you. We look forward to assisting you again.

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