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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,539 Reviews

1,539 Reviews of Fred Martin Nissan - Service Center

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November 06, 2019

great service Haven't had any problems period. Great customer service. 100% satisfaction. I would recommend this dealership to all my friends and family. Keep up th More

by MARINEMAN76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rod Nichols, Lou Kimevski
Nov 07, 2019 -

Fred Martin Nissan responded

We appreciate the recommendation and look forward to your business again!

November 01, 2019

Excellent service Staff is very helpful Rich and Ben always go above and beyond great job guys keep up the great job thank you again Steph Rodgers More

by JENLOG42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2019 -

Fred Martin Nissan responded

Thank you for choosing Fred Martin Nissan! We are happy to know how helpful our staff has been.

November 01, 2019

Always a Great Experience The service department at Fred Martin Nissan always considers the customer’s needs first. I have always had prompt service with fantastic communicatio More

by DG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Troy Dittemore
Nov 04, 2019 -

Fred Martin Nissan responded

Thank you for choosing us to service your car! We are excited to hear that our staff has continuously provided you with excellent service.

November 01, 2019

Very quick oil change Great customer service! Was in and out in just a few minutes. I really appreciated the text with my service person’s number for contact during my wait More

by DEBRA210
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2019 -

Fred Martin Nissan responded

Thank you for choosing us to service your car! We look forward to assisting you in the future.

October 30, 2019

Great service . Friendly helpful staff. Will do business again. Love our Nissan Rogue. Clay did great with our lease and Troy was great for our routine service. More

by COMFORTQUEEN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Moore, Troy Dittemore
Oct 31, 2019 -

Fred Martin Nissan responded

Thank you for choosing Fred Martin Nissan! We look forward to assisting you in the future.

October 30, 2019

Oil change for 2015 Passat I bought my 2015 VW Passat from Fred Martin and have brought it to the service department for oil changes. I’ve dealt with Rich several times and he More

by PFAMCcarTHY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2019 -

Fred Martin Nissan responded

Thank you for choosing Fred Martin Nissan to service your car!

October 25, 2019

Knowledgeable, friendly, courteous service. Very knowledgeable, friendly, courteous, professional Service. Love bringing my car to Fred Martin Nissan. Even my dog was treated very nicely. They h More

by INCATRAILHIKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Troy Dittemore
Oct 28, 2019 -

Fred Martin Nissan responded

Thank you for choosing Fred Martin Nissan! We are happy to know our staff treated both you and your dog with excellent service.

October 24, 2019

Routine service I have been a long time customer. I appreciate that I don’t get up sold on service, but when I do need service that they help prioritize what is most More

by KBATTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2019 -

Fred Martin Nissan responded

We are thrilled to hear you are pleased with our service department. Thank you for being a loyal customer, and we look forward to assisting you in the future.

October 24, 2019

Great service. The service is fast. The staff is friendly. The price is great. My oil change was free. I am very happy with my car and the whole company. More

by JAMES.WALLACE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Kimevski, Troy Dittemore
Oct 25, 2019 -

Fred Martin Nissan responded

James, Thank you for choosing Fred Martin Nissan! We appreciate the kind words about our staff and service.

October 23, 2019

Oil change I appreciate the friendly staff and work done here when I get an oil change. They’re not pushy with “extras” and I’m grateful for that More

by WENDY.NELSON16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Dittemore
Oct 24, 2019 -

Fred Martin Nissan responded

Thanks for letting us know! We're thrilled that we provide an awesome vehicle service visit. We look forward to assisting you again.

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