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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,539 Reviews

1,539 Reviews of Fred Martin Nissan - Service Center

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November 13, 2019

Oil change tire rotation Very fast service, friendly help and with the free oil change and free tire rotation I certainly can't complain. Will return when service is needed. More

by Soldbyjan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 18, 2019 -

Fred Martin Nissan responded

Thank you for choosing Fred Martin Nissan to service your car! We appreciate your business and look forward to assisting you again.

November 12, 2019

Very positive in all aspects. The service dept mechanic and the service scheduler made outstanding tries to resolve the problem. All my questions were satisfactorily answered. Th More

by NAGENET
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service mechanic, Jimmy Boone, Troy Dittemore
Nov 12, 2019 -

Fred Martin Nissan responded

We appreciate your business and for letting us know what made your great visit! We were happy to help and look forward to assisting you again.

November 12, 2019

Excellent service experience. Thank you. These guys have helped me maintain my 2009 Rogue through over 140,000 miles and still running like new. The service experience is wonderful and I feel More

by BRENDAMALONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Dittemore
Nov 12, 2019 -

Fred Martin Nissan responded

We're happy to make sure your vehicle is running efficiently! Thanks for your business and we look forward to assisting you again.

November 12, 2019

Outstanding, personal service Dealerships normally test my patience. I don’t have time for remarks such as “I have to go talk to my boss and see if we can accept the offer” etc. More

by Debbiegless
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Dittemore
Nov 18, 2019 -

Fred Martin Nissan responded

Thank you for sharing your feedback. We are thrilled our staff was able to provide you with an excellent experience.

November 12, 2019

Few words I am not a person who talks or writes a lot. The people are very pleasant and helpful. The sales staff are not pushy and the service personnel are b More

by cochranjoel4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Kimevski, Troy Dittemore
Nov 12, 2019 -

Fred Martin Nissan responded

We appreciate the recommendation and look forward to serving you again.

November 11, 2019

New tires I chose Fred Martin to get my tires since they have been so efficient in the past with my past tire repairs. I work out of my car so I want nothing bu More

by KYDAHL68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2019 -

Fred Martin Nissan responded

We were happy to replace your vehicle's tires for you. Thanks for choosing Fred Martin Nissan!

November 11, 2019

Great experience. All was great! In and out quick and great customer service . Can never complain when I come to the location. Always take great care of me. More

by ABATTIS9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law
Nov 12, 2019 -

Fred Martin Nissan responded

We appreciate your business. Thanks for choosing Fred Martin Nissan!

November 09, 2019

Fit me in Scheduled an appointment on line for 730 am. Showed up for my appointment but was not on the schedule. The service manager took care of me anyways and More

by Jagged
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2019 -

Fred Martin Nissan responded

Thank you for choosing Fred Martin Nissan to service your car! We appreciate your business and look forward to assisting you again.

November 08, 2019

In stead of just replacing one engine mount. Theylreplaced a I kept complaining about the noise but by the time I got there the car wouldn't make a sound. Pat was patient everytime I returned. He recommended lea More

by fbarnett1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2019 -

Fred Martin Nissan responded

Thank you for choosing Fred Martin Nissan to service your car! We are pleased to hear how patient and helpful Pat was for you. We look forward to assisting you again.

November 06, 2019

Oil change I had an oil change, tire rotation and all air filters replaced. It was done under an hour. Staff was friendly and made sure I was comfortable. More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Dittemore
Nov 07, 2019 -

Fred Martin Nissan responded

Thanks for choosing Fred Martin Nissan for completing your vehicle service. We're glad that you enjoyed your experience with us. We look forward to serving you again.

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