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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,539 Reviews

1,539 Reviews of Fred Martin Nissan - Service Center

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December 10, 2019

Always good Always a good experience! Staff are friendly, professional and knowledgeable. The wait never exceeds what you are told. Unless there are unforeseen More

by BRICHRISTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Troy Dittemore
Dec 11, 2019 -

Fred Martin Nissan responded

We're happy to provide a great experience each time you visit us! We appreciate your business and look forward to serving you again.

December 08, 2019

I usually don’t have any issues, but The only complaint I have is that my door hinges needed lubricated and I had an appointment scheduled, so I figured they would lubricate them. My son More

by MichelleSandstrom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Troy Dittemore
December 05, 2019

Service Oil change on a titan xd serviced in less than 2 hours very friendly sales also talked to me about the path finder. Will be back for routine service More

by LONGBRANCH04
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ben Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Dittemore
Dec 06, 2019 -

Fred Martin Nissan responded

Thanks for choosing Fred Martin Nissan to complete service on your vehicle. We were happy to share information about a new Nissan Pathfinder. Let us know if you have any other questions. We'll see you on your next visit.

December 03, 2019

Vehicle service Always go above and beyond every time service is needed for my Rogue! You keep me coming back for all my Nissan’s needs. Keep up the great work. More

by jmart5353
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2019 -

Fred Martin Nissan responded

Thanks for letting us know what you liked about your visit with Fred Martin Nissan. We're always happy to provide a positive experience and look forward to assisting you again.

November 26, 2019

Troy nissian I was promptly received and signed in with the services requested. Troy was very courteous and efficient. My car was serviced and had a complete saf More

by JOHN3DEB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Dittemore
Dec 03, 2019 -

Fred Martin Nissan responded

Thank you for choosing Fred Martin Nissan to service your vehicle! We're happy to hear that you were pleased with the service you received. Please let us know if we can assist you with anything else.

November 26, 2019

Great people This was my first time visiting the service center. My wife and I we’re dropping the car off close to closing time. Brandon, was checking the doors, b More

by rdschaar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Dittemore
Nov 27, 2019 -

Fred Martin Nissan responded

Thank you for sharing your feedback! We're thrilled that our staff provided you with excellent service in our service center. Please let us know if we can assist you with anything else.

November 26, 2019

Sevice Took the van in for an oil change. But had them look at a noise that was coming out of front end and squealing brakes. More

by RAHE7997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law
Nov 27, 2019 -

Fred Martin Nissan responded

Thank you for choosing us to service your vehicle! Please let us know if we can assist you with anything else.

November 26, 2019

In for a recall Very friendly and quick. They told me it would be an hour and I was in my car in about 45 minutes. I would recommend them More

by edgeoh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2019 -

Fred Martin Nissan responded

Thank you for choosing us to service your vehicle! We're happy to know that our staff provided you with quick service. Please let us know if we can assist you with anything else.

November 22, 2019

Recall Easy to get to. Friendly service department and sales department. Very informative as to what the recall was, why the recall was needed and done in More

by GENE.SCHINDEWOLF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2019 -

Fred Martin Nissan responded

Gene, Thank you for choosing Fred Martin Nissan to service your vehicle! We're thrilled that our staff was so helpful during your visit with us. Please let us know if we can assist you with anything else.

November 21, 2019

Long Drive Worth Every Mile I live 45 minutes away from Fred Martin Nissan, and have never regretted making the drive there for service. The people who work there are so nice. I More

by walshm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2019 -

Fred Martin Nissan responded

Thank you for choosing us to service your vehicle! We're happy that we make the 45-minute drive worth it for you every time. We appreciate your business and look forward to assisting you again.

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