Fred Martin Nissan - Service Center

Review I waited an hour to get my battery checked (under warranty) because I was told that during a software recall the battery was showing weak, on a two ye I waited an hour to get my battery checked (under warranty) because I was told that during a software recall the battery was showing weak, on a two year old battery. After an hour I said I wanted my car back and was told they had to hook it up to a “big” machine bc it was under warranty. Really? Then why wasn’t it hooked up to the “big” machine during that hour. I can go to Advanced Auto and get a battery checked and replaced in 15 minutes. Car will be out of warranty soon and probably won’t being going back. More

Oil change We gave a excellent rating because it was easy to make an appointment and the oil change and tire rotation was done in a timely manner We gave a excellent rating because it was easy to make an appointment and the oil change and tire rotation was done in a timely manner More

Car repairs I have given Fred Martin Nissan 5 stars because all the people working here are great. The customer service is excellent. I would love to purchase my I have given Fred Martin Nissan 5 stars because all the people working here are great. The customer service is excellent. I would love to purchase my next car from this dealership. I live roughly 45 mintues to 1 hour away but I keep returning due to the great service I receive. More

Experience Troy was attentive, honest and efficient. Handled the repair/warranty issue tactically. This was my first service experience at Free Martin Nissan and Troy was attentive, honest and efficient. Handled the repair/warranty issue tactically. This was my first service experience at Free Martin Nissan and I was very please overall. More

Best customer service as usual Came in for an oil change and tire rotation. Been having a bad few days after losing my job, and the staff at Fred Martin Nissan were compassionate an Came in for an oil change and tire rotation. Been having a bad few days after losing my job, and the staff at Fred Martin Nissan were compassionate and consoling. Just the best customer service from everyone there. I can't say enough good things. Even the lady at the checkout was kind enough to fax something for me to ODJFS. Thank you all! More

New tires Excellent service! Always friendly. They put tires on and did it quickly. I always feel like they truly care about my vehicles. I would recommend buyi Excellent service! Always friendly. They put tires on and did it quickly. I always feel like they truly care about my vehicles. I would recommend buying a care or having it serviced here More

Good service, friendly people Thank you always for the great service. Have been a customer for several years through about 4 Nissan vehicles and good every time, thank you! Thank you always for the great service. Have been a customer for several years through about 4 Nissan vehicles and good every time, thank you! More

Service department. The service depth is always very helpful and knowledgeable. They take care of all vechicles needs to make sure my car is road worthy and safe. The service depth is always very helpful and knowledgeable. They take care of all vechicles needs to make sure my car is road worthy and safe. More

Oil change and tire rotation Very courteous had my vehicle done very promptly Left vehicle clean catchy had the vehicle done before the time they said everyone was very courteous Very courteous had my vehicle done very promptly Left vehicle clean catchy had the vehicle done before the time they said everyone was very courteous and good More

The best service experience I ever had! I received a recall notice a week ago and while driving my car I hit a small bump. I immediately knew something was wrong with my car and drove to ano I received a recall notice a week ago and while driving my car I hit a small bump. I immediately knew something was wrong with my car and drove to another repair shop. In the course if finding what was wrong with my vehicle, the first repair shop spoke to Rich at Fred Martin Nissan. Rich identified that this was part of the recall notice and worked with myself and the first repair shop to get the car to his facility. Rich walked me through the process and had my car done in a little over a day. He identified some other issues with my car and worked to get those fixed as well. Rich was extremely patient and took my multiple phone calls! He exemplifies what customer service is all about! More