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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,542 Reviews
Today: 7:30 AM - 6:00 PM Open Now
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1,542 Reviews of Fred Martin Nissan - Service Center

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January 01, 2020

It was an absolutely wonderful experience!! Ben & all of the staff at Fred Martin Nissan are wonderful & very helpful. I love my Nissan Pathfinder & I love how I'M treated anytime & every time I More

by mtcchild
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 03, 2020 -

Fred Martin Nissan responded

Thanks for choosing Fred Martin Nissan! We're thrilled that our team provided such a pleasant vehicle service visit! We appreciate your customer loyalty and look forward to giving you another 5-star experience when you visit us again.

December 30, 2019

I won't take my vehicles anywhere else! I have taken my vehicles to Fred Martin Nissan for over 10 years and I will continue to take my vehicles there for another 10 + years. I trust & recom More

by NANCY.MUNDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 02, 2020 -

Fred Martin Nissan responded

Nancy, Thank you for choosing Fred Martin Nissan! We appreciate your loyalty for the past 10+ years. We look forward to assisting you for the years to come and let us know if we can help you with anything in the meantime.

December 28, 2019

Top notch Service advisor did a great job They took great care of my Nissan Rogue and had cookies waiting in the customer lounge. Got me in and out quickly. My service advisor Rich was profess More

by JLACK7600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2019 -

Fred Martin Nissan responded

Thank you for choosing Fred Martin Nissan to service your vehicle! We're glad that our staff provided you with a great experience.

December 27, 2019

Oil change An overall great dealership , fast in and out service. I was only there twenty minutes yes, and received a free car wash. My car was up to date and be More

by TIGGER64LEO63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Boone, Troy Dittemore
Dec 30, 2019 -

Fred Martin Nissan responded

Thank you for choosing Fred Martin Nissan to service your vehicle!

December 25, 2019

A week to remember hope nothing happens for a long time I cant afford to much more but we got it resolved without a major cost thank god all I need is a couple more year More

by mojo2462u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2019 -

Fred Martin Nissan responded

Thank you for choosing Fred Martin Nissan to service your car! We're happy that you have had a great experience with your Nissan Juke.

December 25, 2019

Everytime I take my car in I leave with something else broke The title says it all.. Everytime I bring it in for service I leave with something missing or broken. They always over sell me. They gave me a rental More

by ELAINEPARROT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Troy Dittemore
Dec 26, 2019 -

Fred Martin Nissan responded

Elaine- We understand your last experience was not up to your expectations, but we stand by the fact our recent software update had nothing to do with your wiper blades not working. You have stated they are now working again. We performed a recall on your vehicle that was expected to take 15 minutes, and you elected to take a loaner. We only had one new Sentra available, as we typically do not need to provide a loaner for this quick update. All our service recommendations are based on your Owner's Manual and are not up to our discretion, they are also up to you to do them or not. Nevertheless, you were sent an apology letter and a free oil change in an effort to show you we will work to keep a good relationship with you. We are sorry if you felt that was not enough, but we did our best. Thank you for for your comments.

More
December 24, 2019

Great first experience! First off, I’m from out of town. I’ve never had my Titan serviced anywhere other than the dealer that I bought it from. Needless to say I was leery to More

by JesseW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Dittemore
Dec 26, 2019 -

Fred Martin Nissan responded

Thank you for choosing to stop at Fred Martin Nissan! We're pleased that our staff provided you with excellent service during your visit. We appreciate your business.

December 24, 2019

oil change I had a great experience. Everyone was very nice & it didn’t take a very long time to complete my oil change and recall for my car. More

by 3MSPORTZ107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2019 -

Fred Martin Nissan responded

Thank you for choosing us to service your vehicle! Let us know if we can assist you with anything else.

December 23, 2019

Great service As always they did a great job at Fred Martin Nissan! Left with a clean car and well maintenced .. Rich is always a pleasure to work with More

by RACHEL.OSSIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2019 -

Fred Martin Nissan responded

Thank you for choosing Fred Martin Nissan to service your vehicle!

December 23, 2019

Excellent service! Friendly, fast service! Holly from sales is amazing! Patrick Hines is awesome in service, super nice! I would definitely recommend this dealership to More

by SSTEETS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2019 -

Fred Martin Nissan responded

Thank you for the recommendation! We appreciate your business, and let us know if we can assist you with anything else.

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