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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,539 Reviews

1,539 Reviews of Fred Martin Nissan - Service Center

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February 24, 2023

Love Amy, love the service team! Always friendly, efficient service. Would never take my car anywhere else. More

by Blalexander84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Fred Martin Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Amy and our team here at Fred Martin Nissan.

Feb 24, 2023 -

Fred Martin Nissan responded

Thank you so much for this kind review! We're very happy to hear that we have earned your business. Thank you for choosing us and for giving us this 5-star review!

February 21, 2023

Pat Hine is the greatest service manager that I have ever interacted with. Fred Martin is blessed to have him. More

by BYDERLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Fred Martin Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 17, 2023

Always great. .. knowlegeable. Explain in lay terms. Done as promised. From service. To ladies in office More

by SUS3TA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2023 -

Fred Martin Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Nissan.

February 14, 2023

Richard was great. Service work performed as done in a timely fashion. Overall good experience. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Fred Martin Nissan responded

It's great to hear that Rich was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fred Martin Nissan!

February 11, 2023

Couldn't be more happy. Amy Bailey is The Best. Will Return. Clean. Prompt. Complete. No issues. More

by PRESSMANJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2023 -

Fred Martin Nissan responded

Thank you for choosing Fred Martin Nissan. Your feedback and rating mean a lot to us. We're glad to hear that Amy was able to help, and we hope to see you again!

February 03, 2023

They are always friendly and happy to help in any way. Holly and the service area are always the best More

by Rita Brokaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Fred Martin Nissan responded

Thank you for the 5-star review! We're so glad you enjoyed your service appointment. Also, thank you for giving Holly and Amy a shoutout and for choosing us! We hope to see you again for the next one!

January 31, 2023

Always very friendly and thorough with service. Was able to pull straight in without any delays. Service time didn't take a long as expected. More

by RICJODCHEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Fred Martin Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fred Martin Nissan!

Feb 03, 2023 -

Fred Martin Nissan responded

Thank you so much for taking the time out to give us a 5-star review. We're glad we were able to give you a great experience. Thank you for your business and we hope to see you back!

January 31, 2023

Staff was knowledgeable about the service needed for my vehicle. Service was done in less time than I anticipated. More

by TARILKAUFMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vicki Kuhns
Jan 31, 2023 -

Fred Martin Nissan responded

Thank you so much for the 5-star review. Our staff tries to get every service appointment done as quickly and thoroughly as possible, and we're glad we were able to do that for you. We appreciate your business and hope to see you back for the next one!

January 26, 2023

Great Job! Amy provided step by step updates and kept me up to date about my vehicles diagnosis and progress. Ill definitely be back. More

by JOE.FOUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2023 -

Fred Martin Nissan responded

Thank you so much for the 5-star review, Joe! We're very happy to hear Amy was able to do an amazing job for you. Thank you for your business! We will see you next time! - Fred Martin Nissan Team

January 23, 2023

Love this place. I never feel like I am being taken advantage of. Love Holly ! More

by SheilaE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alecia Benninger
Jan 24, 2023 -

Fred Martin Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Jan 25, 2023 -

Fred Martin Nissan responded

Thank you so much for the 5-star review, Sheila! It's our job to make sure you get a vehicle that's right for you, not to pressure our customers into making a quick decision they might regret later. We're very happy to hear we were able to do that. Thank you for your business and we hope to see you again! Thanks! - Fred Martin Nissan Team

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