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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,539 Reviews

1,539 Reviews of Fred Martin Nissan - Service Center

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April 25, 2020

service department I have taken my car back for maintenance and service since I purchased it. I will not go anywhere else for service,they have always been professional, More

by SBAUMGARDNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 27, 2020 -

Fred Martin Nissan responded

We are happy to continue to be of great service to you. Thank you for the 5-Star Review!

April 24, 2020

Provided me with a smooth experience despite all the restrictions due to COVID-19. I felt very safe and like my safety mattered to the dealership. More

by TBRIGGS7
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2020 -

Fred Martin Nissan responded

We are happy to hear you had a great experience. Our goal is to provide a safe shopping experience, especially in these changing times. Thank you for the 5-Star Review!

April 24, 2020

Great professionalism and integrity. I’ve have been a customer for maintenance and purchase. I’ve purchase 2 cars and I’ve maintained both using their services. More

by Loyal customer
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Dittemore
Apr 27, 2020 -

Fred Martin Nissan responded

We are happy to be of continued service! Thank you for being our customer and for your 5-Star Review!

April 23, 2020

Brandon and Patrick are always very helpful. My car was done in less than a day. They both had their masks on and were following the 6 foot rule which I appreciated. More

by 025MANAGER
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd
Apr 27, 2020 -

Fred Martin Nissan responded

Thank you for the 5-Star Review! We are happy to have been of service!

April 22, 2020

Great service! You came and picked my vehicle up, performed service and returned my vehicle. Patrick is the best. Top notch service. I give you a “completely satisfied” rating. More

by EFANK816
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Your lot porters have all been great every time, Lou Kimevski, Denise Law
Apr 23, 2020 -

Fred Martin Nissan responded

We are happy to have been of service and hear you had a great experience. Thank you for the 5-Star Review!

April 21, 2020

I brought my Rouge to you for transmission service and in the comments it said tech heard a noise transmission needed replace was never told!! More

by SODUM1
Recommend Dealer
No
Employees Worked With
Patrick Hine
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2020 -

Fred Martin Nissan responded

Hi, we were able to look into your visit. It looks like you originally came in for a transmission fluid replacement. We replaced the fluid as requested, and the Technician noted that he heard a noise, possibly from the transmission, and that you MAY need a repair in the future or a diagnosis. The vehicle was not brought to us with a noise complaint, and without a further diagnosis, we could not recommend a repair. We understand this would be confusing to you, as it was on your paperwork but not properly explained. We apologize that we did not do our best to explain the Technicians comments. If you'd like us to further evaluate your vehicle, we would be happy to do so.

April 20, 2020

Service is always great. Good communication and my truck came back clean! Holly is always easy to work with and the service team always gets me in when needed. More

by TARYNNMINEGAR
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Wills-Moore, Jonathan Maas, Brandon Murgatroyd, Jeff Pennell, Denise Law, Troy Dittemore
Apr 23, 2020 -

Fred Martin Nissan responded

Thank you for the 5-Star Review! We are happy you had a great experience with our team and look forward to assisting you again should you need it!

April 16, 2020

called us To inform us that we had a recall that needed completed. They made sure we were in a coronavirus friendly environment great job More

by TRHODES804
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2020 -

Fred Martin Nissan responded

We are happy to hear you were satisfied with your experience! Thank you for the 5-Star Review!

April 16, 2020

2017 Nissan Sentra Oil Change Always excellent service at Fred Martin Nissan Always excellent service at Fred Martin Nissan Always excellent service at Fred Martin Nissan Thank you More

by Top Gunnaz Ltd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jonathan Maas, Denise Law
Apr 20, 2020 -

Fred Martin Nissan responded

Thank you for being our customer and the 5-Star Review! We are happy to have been of great service!

April 14, 2020

I took my Rogue in for an oil change Everyone is friendly and polite when I take my car in for service--and the service is always done quickly!I was very pleased this time to have my car More

by Z423EAGLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2020 -

Fred Martin Nissan responded

We are happy to have been of service! Thank you for the 5-Star review!

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