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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,542 Reviews

1,542 Reviews of Fred Martin Nissan - Service Center

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May 20, 2020

Always great service, always prompt and very thorough. Everything is explained well and the car was washed when it was returned to me. Great dealership More

by DRGEARHART3
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2020 -

Fred Martin Nissan responded

Thank you for the kind words and the 5-Star Review!

May 19, 2020

I didn’t have an appointment but they worked me in and did an outstanding job. They kept me informed all the way. I would recommend them to my family and friends. More

by MARSCOTTIS
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2020 -

Fred Martin Nissan responded

Thank you for the 5-Star Review and your recommendation!

May 19, 2020

I trust Patrick Hine. I call him for all of my service needs for 2 vehicles. He is courteous, knowledgeable and honest. That’s why I remain a long time customer. More

by RADONJICHRT
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2020 -

Fred Martin Nissan responded

Thank you for your continued business and the 5-Star Review!

May 15, 2020

On time. Accurate work done, oil and filter change. No extra work required. Car washed and ready to go. Friendly courteous staff. I have no complaints will use them again. More

by CHUCKWHITEHOUSE
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2020 -

Fred Martin Nissan responded

We are happy to have been o service. Thank you for stopping in and for your 5-Star Review!

May 14, 2020

By far the easiest and nicest dealership I have dealt with. I have sent family members and they have also been pleased. I’ll keep sending my friends and families, More

by DEBRA Hodgkinson
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2020 -

Fred Martin Nissan responded

Thank you Debra for the 5-Star Review and your recommendations.

May 13, 2020

Staff were very accommodating and helpful regarding my service for a recall repair on my Nissan Altima. My service person also provided me with information regarding pricing for a replacement intelligent More

by Foster125
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2020 -

Fred Martin Nissan responded

We are happy to have been of service. Thank you for your Review and we hope on your next visit we are able to provide a 5-Star Experience!

May 13, 2020

Service was good Sales was good but did get a bit intense. Finance was good. I do not think I met a manger. But not sure masks being worn during pandemic Ashley was very very good More

by Tracycoplin
Recommend Dealer
Yes
Employees Worked With
Ben Easterling
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Wills-Moore, John Klotz
May 15, 2020 -

Fred Martin Nissan responded

Thank you for the 5-Star Review!

May 12, 2020

I am very pleased with Fred Martin Nissan. It’s easy to make service appointments online and everyone is always so friendly and willing to answer any questions I may have. More

by YAMILESPENCE
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Boone, Denise Law, Troy Dittemore, John Klotz
May 15, 2020 -

Fred Martin Nissan responded

We are happy to hear that you had a great experience! Thank you for the 5-Star Review!

May 11, 2020

Great service by the service department. They made me feel comfortable during the pandemic with policies publicly displayed and implemented. However, other people in the dealership were not taking safety More

by ALEXISNORMAND1
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2020 -

Fred Martin Nissan responded

Thank you for your review. Our goal is to provide a comfortable and safe experience with the new safety standards in place when engaging with our customers and encourage our employees to follow them. We have forwarded your review to management to look into the situation.

May 11, 2020

Excellent service and communication with very short wait times and good safety precautions in place. Pat always takes great care to ensure my truck is properly serviced. More

by JAMCCAUL
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2020 -

Fred Martin Nissan responded

We are so happy to read such a great review about Fred Martin Nissan! Thanks for your business and we hope your family is safe and well!

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