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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,539 Reviews

1,539 Reviews of Fred Martin Nissan - Service Center

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May 15, 2020

On time. Accurate work done, oil and filter change. No extra work required. Car washed and ready to go. Friendly courteous staff. I have no complaints will use them again. More

by CHUCKWHITEHOUSE
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2020 -

Fred Martin Nissan responded

We are happy to have been o service. Thank you for stopping in and for your 5-Star Review!

May 14, 2020

By far the easiest and nicest dealership I have dealt with. I have sent family members and they have also been pleased. I’ll keep sending my friends and families, More

by DEBRA Hodgkinson
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2020 -

Fred Martin Nissan responded

Thank you Debra for the 5-Star Review and your recommendations.

May 13, 2020

Service was good Sales was good but did get a bit intense. Finance was good. I do not think I met a manger. But not sure masks being worn during pandemic Ashley was very very good More

by Tracycoplin
Recommend Dealer
Yes
Employees Worked With
Ben Easterling
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Wills-Moore, John Klotz
May 15, 2020 -

Fred Martin Nissan responded

Thank you for the 5-Star Review!

May 13, 2020

Staff were very accommodating and helpful regarding my service for a recall repair on my Nissan Altima. My service person also provided me with information regarding pricing for a replacement intelligent More

by Foster125
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2020 -

Fred Martin Nissan responded

We are happy to have been of service. Thank you for your Review and we hope on your next visit we are able to provide a 5-Star Experience!

May 12, 2020

I am very pleased with Fred Martin Nissan. It’s easy to make service appointments online and everyone is always so friendly and willing to answer any questions I may have. More

by YAMILESPENCE
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Boone, Denise Law, Troy Dittemore, John Klotz
May 15, 2020 -

Fred Martin Nissan responded

We are happy to hear that you had a great experience! Thank you for the 5-Star Review!

May 11, 2020

Great service by the service department. They made me feel comfortable during the pandemic with policies publicly displayed and implemented. However, other people in the dealership were not taking safety More

by ALEXISNORMAND1
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2020 -

Fred Martin Nissan responded

Thank you for your review. Our goal is to provide a comfortable and safe experience with the new safety standards in place when engaging with our customers and encourage our employees to follow them. We have forwarded your review to management to look into the situation.

May 11, 2020

Excellent service and communication with very short wait times and good safety precautions in place. Pat always takes great care to ensure my truck is properly serviced. More

by JAMCCAUL
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2020 -

Fred Martin Nissan responded

We are so happy to read such a great review about Fred Martin Nissan! Thanks for your business and we hope your family is safe and well!

May 09, 2020

Everyone has always been friendly and helpful! I won’t go anywhere else to purchase a vehicle or have it serviced. Thank you for your kind service! More

by KERRYLUCZYK
Recommend Dealer
Yes
Employees Worked With
Brandon Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Dittemore
May 15, 2020 -

Fred Martin Nissan responded

We are happy to have been of great service! Thank you for your 5-Star Review and your business!

May 08, 2020

Nate was awesome, friendly, quick, and efficient. He recommended relevant upgrades/ replacements and didn’t hassle me about them. He let me make my choice. More

by Matt
Recommend Dealer
Yes
Employees Worked With
Nate
May 15, 2020 -

Fred Martin Nissan responded

Matt, we are glad we could help! Thanks for your review!

May 08, 2020

I've been coming to Fred Martin Nissan for several years now and I think the dealership is awesome. Everybody from the sales man to the service man are very knowledgeable. The service department is prompt, More

by LISAWAID
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2020 -

Fred Martin Nissan responded

We appreciate your positive review about your recent experience with us! We appreciate your repeat business.

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