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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,542 Reviews

1,542 Reviews of Fred Martin Nissan - Service Center

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June 12, 2020

Could not have been happier with the service . Nate got the car right in and in no time at all I had the oil changed and tires rotated More

by DEN7
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
June 12, 2020

They Serviced my Nissan Murano car and I was on my way out the door. They practiced social distancing and mask wearing. Which I appreciated. More

by DMAYNARD214
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Jun 17, 2020 -

Fred Martin Nissan responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 11, 2020

Dropped my car off for tires and an oil change and they washed and swept it out for me. They were very professional and courteous. More

by TMYERS0710
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2020

I just purchased a Nissan Titan out of state. I brought the truck in to have an expecting and to have a key programed. Everyone in the service department was extremely friendly. Thank you for a pleasant vi More

by JOANNHAMRICK2
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Jun 12, 2020 -

Fred Martin Nissan responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

June 10, 2020

I have purchased 4 cars from Fred Martin on Arlington, and had all services done there. Everyone is knowledgeable and kind. I never have to guest what I am getting. More

by RIWHITE52
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law
Jun 12, 2020 -

Fred Martin Nissan responded

We're so happy we were able to help you out! We sincerely thank you for the positive review, and look forward to seeing you again when ever you may need us!

June 08, 2020

Everyone is very pleasant and up front with what needs done. Not pushy. Looking forward to my next new car in the next 3-4 months. I do not remember the service gentleman's name, he was great! More

by FAIRYFELINEJP13
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2020 -

Fred Martin Nissan responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

June 05, 2020

Got us in and out quick. Performed all the services I requested with no issues. Didn't try to up sell me unnecessary services I didn't want. More

by eric_gersh
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law
Jun 07, 2020 -

Fred Martin Nissan responded

Hello, we're happy to hear you had a positive experience with our sales team. Please feel free to reach out to us if you ever need anything else. Have a wonderful day!

June 04, 2020

No matter what I go to Fred Martin Nissan for, I’m always treated with respect and sincere appreciation for my business. Thank you for your partnership!! More

by SMandato
Recommend Dealer
Yes
Employees Worked With
Jeff Pennell
Jun 08, 2020 -

Fred Martin Nissan responded

Thank you for your business and your 5-Star Review!

June 01, 2020

I am very displeased with the Service department!(02) months ago.I'd bought my vehicle there for brake job.When I asked service director,if I needed rotors.He said 'No!Well (02) weeks later,I learned I n More

by wknox52
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Wills-Moore, Ryan Alder, John Klotz
Jun 03, 2020 -

Fred Martin Nissan responded

Hello- thanks for your comments, without your name we cannot specifically address your concerns. However, we always have the best interest of our customers in mind. We do not make recommendations for them if the are not necessary at the time of write up. Please contact Service Manager, Denise Law, and she can provide you with the Technician's notes that may shed light on why rotors were not recommended during your last visit. Thank you.

May 31, 2020

The service department does a great job of keeping me informed about work in progress. The waiting area is clean and refreshments are always available. More

by CMDGH
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2020 -

Fred Martin Nissan responded

Hi there, thank you so much for sharing your positive feedback about your visit! Please don't hesitate to reach out if there's anything additional we can do for you, and have a great day!

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