Fred Martin Nissan - Service Center

Oil change and checkup On time, clean, friendly, knowledgeable . I don't need more words. That is silly. This is why I don't answer these--they are too structured On time, clean, friendly, knowledgeable . I don't need more words. That is silly. This is why I don't answer these--they are too structured More

i wrote a negative review for an oil change that happened last week where i was treated like a second-class citizen and offered no explanation as to why i was talked down to, why i wasn’t being included in w last week where i was treated like a second-class citizen and offered no explanation as to why i was talked down to, why i wasn’t being included in what was happening or why i had to wait 2 hours for an oil change. so after leaving the review, i check back on the fred martin website to read how the company responded. this is when i found that my feedback and review had been deleted from the fred martin website. ouch! so not only did you offer poor service, you then tried covering it up by deleting the negative comments left about my experience. can i please be refunded for the oil changes i’ve already paid for upon buying my car so i don’t have to come back to deal with the unfriendly, unhelpful service department? i will gladly pay for oil changes elsewhere where my business is appreciated. here’s hoping this review doesn’t get deleted in the next few hours 🤞🤞 More

Oil change Good people. Do not ask for twenty five word minimum. If the customer is happy, stop! Didn't any one of you take salesmanship in college and didn't Good people. Do not ask for twenty five word minimum. If the customer is happy, stop! Didn't any one of you take salesmanship in college and didn't they teach you anything? More

I needed a service on my car. Tried to take out a loan I was declined. I understand all that but what makes me mad is I live in W. Akron. It takes me 25 plus minutes just to give there. Why wasn't couldn't was declined. I understand all that but what makes me mad is I live in W. Akron. It takes me 25 plus minutes just to give there. Why wasn't couldn't I filled that app out at home? I asked how the process worked when I made the appointment. All I was told was to bring an old check or a document with my account number and bank name. I already didn't have the money to have my car fixed. But why spend gas to drive all the way to Green for nothing? It's inconsiderate. More

I had prompt and courteous service. There were no issues, everything was clearly explained and I was asked if I had any concerns or questions (I did not) and they washed my car before returning it to issues, everything was clearly explained and I was asked if I had any concerns or questions (I did not) and they washed my car before returning it to me! More

Came in for an oil change. Our service guy, Nate, was very nice and did a great job of explaining everything and got us in and out in a timely manner. very nice and did a great job of explaining everything and got us in and out in a timely manner. More

Friendliest staff anywhere and very attentive to their customers. This is why I always buy my Murano at Fred Martin Nissan. The dealership is always clean and neat, which is appreciated. customers. This is why I always buy my Murano at Fred Martin Nissan. The dealership is always clean and neat, which is appreciated. More

Oil change Paid attention to social distancing, kept appointment and was done very quickly, had a discount offer so saved on my synthetic change. Everything was Paid attention to social distancing, kept appointment and was done very quickly, had a discount offer so saved on my synthetic change. Everything was great More

Friendly quick and to the point. THOMAS The service was quick they informed me about the problems that I was having with my vehicle that I was not expecting. Gave me a car and and I picked u The service was quick they informed me about the problems that I was having with my vehicle that I was not expecting. Gave me a car and and I picked up my vehicle the next day. More