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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,539 Reviews

1,539 Reviews of Fred Martin Nissan - Service Center

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June 26, 2020

Everyone is always nice and professional in their work that they perform very nice business always clean and neat the time that they tell you when car is ready is usually about right time More

by RitaB
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvonne the cashier is always nice and pleasant
Jun 29, 2020 -

Fred Martin Nissan responded

Hello, thank you so much for sharing your feedback with us! We're glad to hear you found our team was so professional during your visit with us! If there's anything else we can do, please let us know. We're happy to help. Take care!

June 26, 2020

Very happy with using this dealership as my service center. Pat is usually who helps me and has always been the best to work with! More

by SheilaE
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Boone
Jun 29, 2020 -

Fred Martin Nissan responded

Hi Sheila, thanks for your kind comments about our team. We're glad Pat could help! If you have any further questions, please give us a call. We're always happy to assist. Take care!

June 26, 2020

Pat always give me his full attention, explains things very well, and the technicians get the job done. On the rare occasion something isn't exactly right when they're done, a simple phone call and they m More

by JOHN@GRAPHICSJOHN.COM
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Fred Martin Nissan responded

Hello, we're glad you had such a wonderful experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

June 26, 2020

This dealer has always been easy to deal with outstanding sales and service people. We have bought many vehicles from them and our current salesman,Lou is excellent to work with. More

by GMWEST1111OVER11
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Kimevski, Brandon Murgatroyd, John Klotz
Jun 29, 2020 -

Fred Martin Nissan responded

Hello! We're so happy Lou was able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you, as we are always happy to help. Have a great day!

June 26, 2020

Could have more support for a safety issue. When we called about a malfunctioning front seat belt, they couldn't look at it for a week. Hence the family wasn't able to use the vehicle for a week. After More

by CYNTHIAMAGDA
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Fred Martin Nissan responded

Hi Cynthia, thanks for taking the time to leave a review. Our team is committed to providing each of our clients with the best automotive experience, so we appreciate your feedback. If there's absolutely anything we can do to improve your recent experience, please don't hesitate to reach out directly and let us know. Take care.

June 26, 2020

Their services was one of the best in the area. I have being with them since I purchased my vehicle in 2011.. Patrick has being exceptional for his services.. More

by VODETUNDE
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Fred Martin Nissan responded

Hi, thanks for reaching out. We are very happy Patrick could provide you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 26, 2020

I was very happy with the service we received at Fred Martin Nissan. All of the work was completed in a timely manner. My children were with me and they were offered a free matchbox car to pass the time. More

by BLACKJACK7888
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Troy Dittemore, Nate Anderson
Jun 29, 2020 -

Fred Martin Nissan responded

Hi, thanks for taking the time to leave a review. It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help. Take care!

June 25, 2020

Oil change and checkup On time, clean, friendly, knowledgeable . I don't need more words. That is silly. This is why I don't answer these--they are too structured More

by SHIRLEYKISSEL
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Dittemore
Jun 29, 2020 -

Fred Martin Nissan responded

Hello, thank you for your kind words and this wonderful review! We're glad to hear you found our team was so knowledgeable and helpful. If you have any further questions, please don't hesitate to reach out, and have a great day!

June 21, 2020

i wrote a negative review for an oil change that happened last week where i was treated like a second-class citizen and offered no explanation as to why i was talked down to, why i wasn’t being included in w More

by ?
Recommend Dealer
No
Employees Worked With
Patrick Hine
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Fred Martin Nissan responded

Hello There- We are unable to delete reviews. DealerRater is a 3rd party website that collects reviews and allows us to respond and attempt to resolve customer issues. We have no control over what is or is not published. That being said, we cannot address your specific comments without your name to look into your visit. Please email fmcares@fmcars.com so that we can look into your visit and see what happened here. We never like to hear our customers leave dissatisfied for any reason. Thank you.

June 20, 2020

Oil change Good people. Do not ask for twenty five word minimum. If the customer is happy, stop! Didn't any one of you take salesmanship in college and didn't More

by PAULPYTAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law
Jun 23, 2020 -

Fred Martin Nissan responded

We are happy to have been of service! Thank you for the 5-Star Review!

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