1,539 Reviews of Fred Martin Nissan - Service Center
Everyone is always nice and professional in their work that they perform very nice business always clean and neat the time that they tell you when car is ready is usually about right time that they perform very nice business always clean and neat the time that they tell you when car is ready is usually about right time More
Very happy with using this dealership as my service center. Pat is usually who helps me and has always been the best to work with! center. Pat is usually who helps me and has always been the best to work with! More
Pat always give me his full attention, explains things very well, and the technicians get the job done. On the rare occasion something isn't exactly right when they're done, a simple phone call and they m very well, and the technicians get the job done. On the rare occasion something isn't exactly right when they're done, a simple phone call and they make it right immediately. I put a lot of miles on so I see them frequently for oil changes, tires, recommended scheduled services, and anything else that comes up. I'm always treated like their best customer. More
This dealer has always been easy to deal with outstanding sales and service people. We have bought many vehicles from them and our current salesman,Lou is excellent to work with. sales and service people. We have bought many vehicles from them and our current salesman,Lou is excellent to work with. More
Could have more support for a safety issue. When we called about a malfunctioning front seat belt, they couldn't look at it for a week. Hence the family wasn't able to use the vehicle for a week. After called about a malfunctioning front seat belt, they couldn't look at it for a week. Hence the family wasn't able to use the vehicle for a week. After taking it in as per our appointment, they couldn't fix it because they didn't have the part. Now I have to wait once again for the part to come in, and then make another appointment for the repair to take place. 🙁 More
Their services was one of the best in the area. I have being with them since I purchased my vehicle in 2011.. Patrick has being exceptional for his services.. being with them since I purchased my vehicle in 2011.. Patrick has being exceptional for his services.. More
I was very happy with the service we received at Fred Martin Nissan. All of the work was completed in a timely manner. My children were with me and they were offered a free matchbox car to pass the time. Martin Nissan. All of the work was completed in a timely manner. My children were with me and they were offered a free matchbox car to pass the time. I would recommend Fred Martin Nissan for service. More
Oil change and checkup On time, clean, friendly, knowledgeable . I don't need more words. That is silly. This is why I don't answer these--they are too structured On time, clean, friendly, knowledgeable . I don't need more words. That is silly. This is why I don't answer these--they are too structured More
i wrote a negative review for an oil change that happened last week where i was treated like a second-class citizen and offered no explanation as to why i was talked down to, why i wasn’t being included in w last week where i was treated like a second-class citizen and offered no explanation as to why i was talked down to, why i wasn’t being included in what was happening or why i had to wait 2 hours for an oil change. so after leaving the review, i check back on the fred martin website to read how the company responded. this is when i found that my feedback and review had been deleted from the fred martin website. ouch! so not only did you offer poor service, you then tried covering it up by deleting the negative comments left about my experience. can i please be refunded for the oil changes i’ve already paid for upon buying my car so i don’t have to come back to deal with the unfriendly, unhelpful service department? i will gladly pay for oil changes elsewhere where my business is appreciated. here’s hoping this review doesn’t get deleted in the next few hours 🤞🤞 More
Oil change Good people. Do not ask for twenty five word minimum. If the customer is happy, stop! Didn't any one of you take salesmanship in college and didn't Good people. Do not ask for twenty five word minimum. If the customer is happy, stop! Didn't any one of you take salesmanship in college and didn't they teach you anything? More