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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,539 Reviews

1,539 Reviews of Fred Martin Nissan - Service Center

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July 23, 2020

I absolutely would recommend Fred Martin dealership for purchasing a vehicle as well as the maintenance. I feel that I receive the best service from the moment I drop my car off. Patrick keeps me informe More

by JUDIMLYONS
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ladies answering the phones😉
Jul 24, 2020 -

Fred Martin Nissan responded

Hi Judi, we're delighted to hear that you've had such a positive experience with both our service and sales teams! Your recommendation means so much to us and we're happy to have earned it! We hope you have a wonderful day! Take care!

July 23, 2020

Fred Martin makes one feel like family. Service is second to none. Was able to get me in and out in no time for my complimentry oil change, inspection and car wash. And then there is Lou my salesman. Profess More

by JKUSNYER
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Kimevski, Troy Dittemore, John Klotz
Jul 24, 2020 -

Fred Martin Nissan responded

Hello, thank you for your review! Our team is dedicated to providing you with the best dealership experience so we are pleased to hear you found that to be the case. If there is anything else we can do for you, please do not hesitate to reach out. Safe travels!

July 22, 2020

Nate our service representative was extremely personable and service oriented. I was in and out of the service quickly. Every person on staff was extremely friendly especially Mason. More

by educators.rock
Recommend Dealer
Yes
Employees Worked With
Mason , Nate Anderson
Jul 24, 2020 -

Fred Martin Nissan responded

We're glad to hear that Nate completed your service quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

July 22, 2020

We bought a 2019 Murano from Fred Martin Nissan and have had nothing but good experiences so far. I’ve had it in twice for routine maintenance and the maintenance department staff are professionals who kno More

by HANNAHLEE3493
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Jul 24, 2020 -

Fred Martin Nissan responded

Hi Hannah, thank you so much for letting us know how we did. We're happy to hear that you have great experiences with our sales and service teams. We truly appreciate your business and look forward to being of service to you again in the future. Take care!

July 21, 2020

The customer service was excellent! Rich was very knowledgeable, motivated, and very polite. Rich was able to answer all my concerns about my Nissaun Roque. Rich text me during my service to ask if I More

by SELEMA411
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Fred Martin Nissan responded

Selema, thank you for your kind review; we are happy to pass along your comments to Rich and the team here at Fred Martin Nissan, Llc! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 20, 2020

Everything was as expected always good! Thank you Fred Martin Nissan on Arlington rd in Akron Ohio. Service ic and sales are always top notch. Thank you! More

by MLROSHONG
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Jul 21, 2020 -

Fred Martin Nissan responded

Mlroshong, thank you for your kind words and this wonderful review! We can't wait to see you again, have a great day.

July 20, 2020

Went for a routine oil change. Awesome customer service. Staff is always kind, helpful, and honest. Definitely a 5-star experience every time I’m there. More

by T.SLATES
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Jul 22, 2020 -

Fred Martin Nissan responded

Hi, thank you so much for your positive comments about Fred Martin Nissan, Llc! We do hope we can be of assistance in the future. Take care!

July 20, 2020

They did a great job. I was greeted when I arrived and they got me in and out quickly. I would definitely recommend them to a friend. More

by KMARMADUKE1010
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick was the one who texted me but it was a young boy... I honestly can't remember his name even though he told it to me when I got there., Lou Kimevski, Nate Anderson
Jul 27, 2020 -

Fred Martin Nissan responded

We are happy to hear you had a great experience! Thank you for the 5-Star Review and your recommendation!

July 20, 2020

Excellent service. Only issue, no one checked the part that came in for my car till.i got there. The part came 4 days before my appt. I came from youngstown. Once i got there they said the wrong part came More

by catsab
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Jul 22, 2020 -

Fred Martin Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. We will be sure to pass along your concerns to the team as we are always looking for ways to improve. We are always more than happy to assist you if anything else comes up. Take care!

July 18, 2020

Patrick and the service dept never fail to provide quality, prompt and professional service. I have been a customer since 2010 and I have never had any difficulties dealing with Fred Martin Nissan. K More

by Jugheadjoe17
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Boone, Lou Kimevski
Jul 21, 2020 -

Fred Martin Nissan responded

Jugheadjoe17, we're happy you found our staff to be so supportive during your experience here at Fred Martin Nissan, Llc. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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