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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,542 Reviews

1,542 Reviews of Fred Martin Nissan - Service Center

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July 30, 2020

This dealership is our go to for cars. The service department is wonderful and Holly is fantastic! Nate went over all details of the service provided at the end of my visit. More

by Debbie
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Aug 02, 2020 -

Fred Martin Nissan responded

Debbie, we are glad to hear you enjoy working with Holly. Thank you for choosing us for your automotive needs!

Aug 03, 2020 -

Fred Martin Nissan responded

Debbie, we are glad to hear you enjoy working with Holly. Thank you for choosing us for your automotive needs!

July 29, 2020

Service To service department at Fred Martin is awesome. They are easy to work with, take the time to keep you informed on the status of your vehicle and then More

by Higgins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Aug 03, 2020 -

Fred Martin Nissan responded

Hello, thank you for your kind review; we are happy to pass along your comments to the service team here at Fred Martin Nissan, Llc! We're looking forward to your next visit with us!

July 29, 2020

Great Service. The waiting facility is very nice and clean. Every issue was addressed and taken care of. Service was done as expected. Highly recommend. More

by BANERJEE.KAUSTAV
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2020 -

Fred Martin Nissan responded

It is our commitment to provide our customers with clean and comfortable facilities as well as professional and top notch service. Thanks again for the recommendation, and have an amazing day!

July 28, 2020

Service department is always helpful and courteous. Every time I come in for service everyone is more than willing to help and answer my questions. More

by Acchacon276
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Troy Dittemore
Jul 29, 2020 -

Fred Martin Nissan responded

We are happy to hear you had a great experience! Thank you for the 5-Star Review!

July 27, 2020

Pat in the service department did an excellent job taking care of my needs with my car and finding me a loaner car on top of that. More

by GARRYKIRKLAND
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick
Jul 28, 2020 -

Fred Martin Nissan responded

We always strive to deliver exceptional service to our customers so we're glad to hear you found that to be the case with Pat! We look forward to your next visit with us, Garry!

Jul 29, 2020 -

Fred Martin Nissan responded

Hi Garry, we appreciate your shout-out to Pat! We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc

July 27, 2020

They did a good job in an extremely timely manner. The service was cost effective and informative about any future preventative maintenance that would be needed More

by MIKE.CAGGIANO
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Jul 28, 2020 -

Fred Martin Nissan responded

We're glad to hear that everything was completed in a timely manner and to your satisfaction, Mike! Feel free to reach out to us if you ever need anything else. Have a fantastic day!

Jul 29, 2020 -

Fred Martin Nissan responded

We're glad to hear that everything was completed in a timely manner and to your satisfaction, Mike! Please don't hesitate to reach out to us if you ever need anything else. Safe travels!

July 27, 2020

Nate was very pleasant and helpful. He kept me appraised on what was happening with my Equinox. When it was ready he escorted me to the cashier. And made sure I received my key More

by KARENTHOMAS61
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Jul 28, 2020 -

Fred Martin Nissan responded

Hi Karen, we appreciate your shout-out to Nate! Please don't hesitate to give us a call or stop by if there's anything else we can help you with. Have a wonderful day!

Jul 29, 2020 -

Fred Martin Nissan responded

We're pleased to hear that you found our staff to be so pleasant and helpful, Karen! Please let us know if there is anything else you may need from us; we're always happy to help! Have a nice day!

July 27, 2020

Very good service. Managers are personable. Very quick. I did not feel like everyone was trying to upsale me. Even the teller pay station had cordial people More

by JCSINOPE
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Maas, Troy Dittemore, John Klotz, Nate Anderson
Jul 28, 2020 -

Fred Martin Nissan responded

We're happy to hear that you had a great service experience with us. We truly appreciate your business and hope we can continue to be of service to you in the future. Take care!

Jul 29, 2020 -

Fred Martin Nissan responded

We set high expectations for ourselves so it's gratifying to hear you had a positive experience with us. Please don't hesitate to give us a call or stop by if there's anything else we can help you with. Have a wonderful day!

July 27, 2020

Always treated well. Work done to my satisfaction. Patrick, my tech is always helpful and very friendly. Always recommend Fred Martin Nissan. Very satisfied as usual. More

by JEDIFEO
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2020 -

Fred Martin Nissan responded

We strive for 100% customer satisfaction so we are glad to hear you found that to be the case! We are always more than happy to assist you if anything else comes up. Safe travels!

Jul 29, 2020 -

Fred Martin Nissan responded

We strive for 100% customer satisfaction so we are glad to hear you found that to be the case! Thank you, and have a fantastic day!

July 27, 2020

Great environment felt safe due during this time period of pandemic. Whole place looked clean and seems like they were taking the right steps to make your customers feel safe but still welcomed 10/10 More

by LIAM_SHAFFER
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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