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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,541 Reviews

1,541 Reviews of Fred Martin Nissan - Service Center

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September 21, 2020

Efficient, helpful, went over each detail, gave prices beforehand, respected my choices, comfortable and clean waiting area, easy to make appointment online (however, I made a 7:30 appointment and found t More

by SERENACOCHRAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Sep 23, 2020 -

Fred Martin Nissan responded

Hello, we are so happy to read such a great review about Fred Martin Nissan, Llc! We do hope we can be of assistance in the future. Have an awesome day!

September 21, 2020

The service was great and very quick. Everyone was very nice. It was very comfortable while waiting. Overall it was A great experience. Highly recommend More

by PBROWN14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure if it was Nate that helped me but it was a young man and very nice , Nate Anderson
Sep 23, 2020 -

Fred Martin Nissan responded

Hello, we're glad to hear you enjoyed your visit. If you have any further questions, please give us a call. We're always happy to help!

September 21, 2020

Everyone was very helpful and friendly. When I had an issue being able to pick up my car they let me leave it over night. When I picked it up everything was throughly explained. More

by EMILYBOTTINELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Fred Martin Nissan responded

Hello, we're happy you found our staff to be so supportive during your experience here at Fred Martin Nissan, Llc. Feel free to reach out to us if you need anything. Have a wonderful day!

September 21, 2020

They’re the best because of the services they provided.. Patrick Hine has being outstanding ever since I purchased my Nissan Altima couple of years ago.. I would always go back to them for vehicle servicing More

by VODETUNDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Fred Martin Nissan responded

Hello, we're glad to hear you enjoyed your visit! We're looking forward to your next visit with us! Have a wonderful day!

September 21, 2020

Great as always service could not be better staff is knowledgeable never tried to sell me something I don’t need. Car is always in tip top shape More

by CHATTYMOM_50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Fred Martin Nissan responded

Hello, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!

Sep 24, 2020 -

Fred Martin Nissan responded

Hello, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!

September 21, 2020

Did a great job at fixing my window. They were going to have me come back because they couldn't figure out the problem right away but the technician was to fix it before I left. More

by Tyler Perry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Fred Martin Nissan responded

Tyler, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Sep 24, 2020 -

Fred Martin Nissan responded

Tyler, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 18, 2020

I feel that the part in question should not have failed in the time that it did. The dealer could have split the cost of parts and labor with me. No offer was made. I will keep this in mind the next time I More

by HVEZZANI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nate Anderson
Sep 24, 2020 -

Fred Martin Nissan responded

Hi! We are sorry to hear you had a negative experience. We have forwarded your review to management to look into the situation. Thank you.

Sep 24, 2020 -

HVEZZANI responded

Thank you for your quick response.

Sep 25, 2020 -

Fred Martin Nissan responded

Hi Harry, we have looked into your situation and it looks like unfortunately we cannot offer to split cost for parts or labor due to the issue not being a mechanical malfunction. We hope you understand and if you have any questions regarding the situation, please give us a call. Thank you.

September 18, 2020

This was my second time at Fred Martin. My husband recently passed away and always did the upkeep on our vehicles. The service was excellent! More

by niecythrasher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Sep 23, 2020 -

Fred Martin Nissan responded

Hello, we send you our condolences, and are glad we could provide you with an excellent experience. Please don't hesitate to reach out to us if there's anything more we can do. We are more than happy to help!

Sep 24, 2020 -

Fred Martin Nissan responded

Hello, we send you our condolences, and are glad we could provide you with an excellent experience. Please don't hesitate to reach out to us if there's anything more we can do. We are more than happy to help!

September 18, 2020

Great service and sales. good attitudes and taking the virus seriously. Kept me very informative about were they were about my vehicle. Thanks have a great day. More

by STANLEYLEPROVICH1
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Fred Martin Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Sep 23, 2020 -

Fred Martin Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 18, 2020

Staff was very friendly and I was happy with the cost of my repairs I will be having more of my repairs done there in the future. More

by MNUTTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Fred Martin Nissan responded

Hello, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know! Take care!

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