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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,541 Reviews

1,541 Reviews of Fred Martin Nissan - Service Center

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September 28, 2020

I came in for an oil change & tire rotation. Very friendly service. Clean waiting area. I appreciate the free car wash. I do wish the would add the tire rotation as a free courtesy especially during More

by SKYLEEN777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Oct 06, 2020 -

Fred Martin Nissan responded

Hello, thank you for your kind words and this wonderful review! We're looking forward to your next visit with us! Have a great day!

September 28, 2020

Thanks. Good service 25 words is a lot to have to right in this box. Should be changed. Service was great though. Thank you much More

by HARVEY.WILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Oct 06, 2020 -

Fred Martin Nissan responded

Harvey, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

September 26, 2020

Pleasant experience getting an accessory installed on my new car. They gave me a car to use for the day. I received a discount on the new parts and the labor . I will return for service in the future More

by essikric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rod Nichols
September 25, 2020

They listened to all my concerns. They were fast and kept me informed on progress. They were able to fix everything I needed the first time and quickly. More

by Alwayskat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2020 -

Fred Martin Nissan responded

Hello, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 24, 2020

I took car in for loud muffler and was told it would cost $2300 to fix a cracked manifold. I took car to Quality muffler and it cost $50 to fix. I wont be asking Nissan for their advice again. Seems like the More

by LROSES99
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Fred Martin Nissan responded

Hi, we are sorry to hear you had a negative experience. We have forwarded you review to management to look into the situation and it looks like our fix that we offered you was a quote to replace the parts including the repair services. The $50 repair service is a temporary patch fix. If you have any questions in regards to details about the fix, please give us a call and our team would be happy to assist you. Thank you.

September 23, 2020

Service was timely and I received courteous welcome and explanation of what services were going to be done to my vehicle.Checklist was explained afterwards. More

by WALKERAUBREY1
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Sep 29, 2020 -

Fred Martin Nissan responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 22, 2020

My son brought my car in for service. Patrick was very friendly and helpful. As always, the service was great and very quick. Highly recommend. More

by MICHELLESANDYSTROM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Fred Martin Nissan responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Martin Nissan, Llc! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

Sep 24, 2020 -

Fred Martin Nissan responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Martin Nissan, Llc! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

September 22, 2020

Always go out their way to help. Explain all repairs. Always go out their way to help. Explain all repairs. Always have the job completed in a timely manner. Professional. A nice experience but I think More

by RMSLIMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Sep 23, 2020 -

Fred Martin Nissan responded

Hello, reviews like this give us motivation and help us ensure we provide high-quality care. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

September 22, 2020

Service at Martin Nissan is well-organized and thorough which is why we have purchased four Nissans there since 2015! We would recommend this dealership👍 More

by SANDY923
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Fred Martin Nissan responded

Hello, it's experiences like yours that really keep us motivated! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day!

Sep 23, 2020 -

Fred Martin Nissan responded

Hello, it's experiences like yours that really keep us motivated! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day!

September 22, 2020

This was my second visit to this dealer. I didn’t buy my Titan from them but they still treat me as though I did. They have a great group of people! I’ll definitely be going here again! More

by JesseW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Fred Martin Nissan responded

Hello, thank you; we really appreciate your feedback! Thank you for your continued business and have a wonderful day!

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