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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,542 Reviews

1,542 Reviews of Fred Martin Nissan - Service Center

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October 02, 2020

Fred Martin Nissan is always the best. Fast, inexpensive, and super-friendly. I was sad there were no delicious cookies, darn you covid. Two words More

by ALK423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Nov 12, 2020 -

Fred Martin Nissan responded

Alk423, we are glad we could help! Hopefully the cookies will be back soon!

October 02, 2020

Fred Martin service dept is by far the best service I have ever experienced with my vehicles. Always on time, quick and precise. Everyone is always friendly and polite, which I would think would be tou More

by ONEDUCK916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Fred Martin Nissan responded

Hello, we are so happy to read such a great review about Fred Martin Nissan, Llc! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 01, 2020

Fast service, fixed my vehicle the first time, friendly staff, there a 25 word minimum so this is to fill space to submit my review thanks. More

by MONTE_350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Nov 12, 2020 -

Fred Martin Nissan responded

Hi Monte_350, we are very happy to have provided you with such a positive experience!

September 30, 2020

Fast Curtis makes me feel like part of the family. I was greeted with a smile and I left with a smile like always thank you More

by MACLOCAL2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law
Nov 12, 2020 -

Fred Martin Nissan responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

September 30, 2020

I have been very pleased with the service I receive from the dealership until I had a “break down “ in a neighboring state. My battery failed while on a sort vacation. At my last oil change the check on my More

by FAST210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Nov 12, 2020 -

Fred Martin Nissan responded

Hello There- we are so sorry that this happened on your trip. We will send this to management to look into and review our process. Thank you for your comments.

September 30, 2020

I am always very impressed by the service department at Nissan on Arlington. Their efficiency and concern for my safety is much appreciated. The pricing is not outrageous and there is not pressure to do More

by marteachr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law
Oct 06, 2020 -

Fred Martin Nissan responded

Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

September 30, 2020

Great, friendly, helpful staff. My appointment was timely and my service consultant was upfront with the service I needed. Cost was explained. When my car couldn't by fixed, I was provided a loaner. I was re More

by KKCOLEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Fred Martin Nissan responded

Kkcoleman, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Martin Nissan. Thank you so much again for your feedback! We hope you have a great day! !

September 29, 2020

My only concern is my Altima takes synthetic oil. I hope premium oil means synthetic? That's what I've been putting in my car, that's what the book says. More

by dianerose6766
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Fred Martin Nissan responded

Hello, thank you so much for your high rating! We can't wait to see you again, have a great day!

September 29, 2020

The device team at Fred Martin Nissan is always amazing and makes sure that everything is done correctly and affordable. They also assure that you’re comfortable and treated well during your time there. More

by KRLDURB35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Nov 12, 2020 -

Fred Martin Nissan responded

Hi Krldurb35! We're so happy we were able to help you out! We can't wait to see you again, have a great day.

September 29, 2020

No problems. Everyone wore masks and were socially distant. Service was great and staff were very friendly. Very happy with my service visit and experience. More

by TARIKAUFMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Fred Martin Nissan responded

Tarikaufman, we are so happy to read such a great review about Fred Martin Nissan If you have any further questions, please give us a call. We're always happy to help! !

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