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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,542 Reviews

1,542 Reviews of Fred Martin Nissan - Service Center

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October 15, 2020

The friendliest people in a car dealership, Ever!! It took me a while to put 5000 miles on my car, and got my service appt. and it was great! We Love the comfort and reliability of our leased Murano! More

by HELEN_POOL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law
Nov 10, 2020 -

Fred Martin Nissan responded

Helen, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Martin Nissan, Llc. If you have any further questions, please don't hesitate to reach out! We hope you have a great day.

October 15, 2020

Fred Martin Nissan is the best! They’re fast efficient nice and I am always satisfied when I pick my vehicle up. I love how easy it is to make an appointment and how an inspection report is sent by email More

by SHAUNASMITH22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 14, 2020

They get your service work done very quickly and communicate well with you. We use the night drop after hours which was very convenient for us. More

by 2011 armada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Gerard, Nate Anderson
Oct 19, 2020 -

Fred Martin Nissan responded

Hello. we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 14, 2020

Great service friendly and helpful. Rich Wilson explained everything and discussed and clarified all questions I asked. Cashier was extremely friendly. Enjoyed the service experience More

by gch121949
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Fred Martin Nissan responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Martin Nissan, Llc! Feel free to reach out to us if you need anything. Have a wonderful day!

October 14, 2020

Very fast. Reliable. I like how they keep you updated throughout the process. The service personnel are the best I’ve ever dealt with and will continue going back. More

by Higgins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Oct 19, 2020 -

Fred Martin Nissan responded

Hello, we're so happy we were able to help you out. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

October 12, 2020

This dealership is awesome from sales to service. They are friendly, informative and honest. I really can't say enough good things about them. I live an hour away, but bring my car to them for service. More

by SLATERMATTERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Fred Martin Nissan responded

Hello, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 11, 2020

Well another day saved by Superman,Oh, I mean BEN Well another day saved by Superman, Oh, I mean BEN EASTERLING! Best salesman I’ve ever met! Fred Martin means FAMILY MEMBER! Best EVER! Seriously. More

by Iamalmighty22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill, Jeff Pennell
Oct 13, 2020 -

Fred Martin Nissan responded

Hello, we appreciate your positive review about your recent experience with us! Until the next time we meet, take care!

October 09, 2020

Good service. Arrived for appointment, met the service advisor. The service was completed in a timely matter. The advisor met with me to discuss any issues More

by NEVADA_BILL1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Fred Martin Nissan responded

Hello, we are very happy we could provide you with a positive service experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 09, 2020

Service dept rep was very friendly and accommodating.The Service dept rep was very friendly and accommodating. The only concern was minor. While waiting for completion of work, the coffee pots were empty More

by smithbj40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Oct 13, 2020 -

Fred Martin Nissan responded

Hello, thank you; we appreciate your feedback. If you have any further needs or concerns, please give us a call. We're always happy to help!

Oct 14, 2020 -

smithbj40 responded

Thank you.

October 08, 2020

Nate was very helpful and informative! 😁 he made the process very easy. They even gave me a free car wash 🤔 will be back again soon! More

by SAGEBRUSH6614
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Oct 13, 2020 -

Fred Martin Nissan responded

Hello, we are glad Nate could help! Please don't hesitate to reach out if there's anything additional we can do for you.

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