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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,542 Reviews

1,542 Reviews of Fred Martin Nissan - Service Center

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October 23, 2020

Very please with the work that Dave and his team did . We bought a truck for our son and brought it to nissan to have it serviced More

by MELISSALONG719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave reeves
Nov 10, 2020 -

Fred Martin Nissan responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

October 22, 2020

They were friendly, kept me informed. Gave me a loner even though I was from out of town. Delivered on time. Location was convenient. Gave me options on pickup More

by Cjt0525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Oct 29, 2020 -

Fred Martin Nissan responded

We're happy to hear that you had a great service experience with us. We truly appreciate your business and hope we can continue to be of service to you in the future. Take care!

October 22, 2020

I think my car didn’t get 5 star service they tried to charge me just to look at my car and I have a bumper to bumper warranty More

by BAHJAAUSTIN64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Oct 29, 2020 -

Fred Martin Nissan responded

Hello, we are disappointed to hear that your recent experience was anything less than great. If you'd like to discuss any of your concerns with us further, please do not hesitate to give us a call or stop by. Your satisfaction is of the utmost importance to us, and we're always happy to help. Take care!

October 22, 2020

Super friendly service department and cashier! The service employee let me know what my car needed during my oil change. He was very informative but not pushy!! Thanks Fred martin!! More

by JPLEONINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Oct 29, 2020 -

Fred Martin Nissan responded

Hello, we appreciate the praise for our service team! We're always happy to help if you ever need anything else. Take care!

October 21, 2020

Always a great friendly experience! From start to finish I never feel like my time is being wasted. Dealership is pleasant and clean and always a hello from my precious salesman. More

by HEATHERKELLEY845
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Fred Martin Nissan responded

Hi Heather, we're glad to hear that you have such great experiences with us! If there is anything else we can do for you, please don't hesitate to reach out to us. We look forward to seeing you again at your next visit!

October 20, 2020

Quick and friendly service, opened up the door and let me drive right in and never had to step outside. I will be back for all my needs More

by AGRAFFICEJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Fred Martin Nissan responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

October 19, 2020

I have several luxury brands of cars and the service experience is the same with Fred Martin Nissan. Best they are great! Super nice to deal with. More

by CWERT99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Fred Martin Nissan responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Fred Martin Nissan, Llc! If you have any further questions, please don't hesitate to reach out!

October 17, 2020

Patrick was excellent Work was completed timely and when Patrick was excellent Work was completed timely and when promised Car was very clean when done with free car wash. Paperwork provided was helpful More

by MCDONALDROB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Fred Martin Nissan responded

We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 16, 2020

Routine Service was handled professionally and on time. The auto technician was very informative! Also made aware of upcoming repairs that might be needed at a later date, thus it allows me to budget thos More

by Reuben Gordon
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Fred Martin Nissan responded

Hi Reuben, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 15, 2020

Answered all my questions along with providing exceptional service. Gave me a detailed report. Always love the complimentary car wash. Thank you for the efficient and fast service. More

by BOOKCHARMAINETODAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Oct 29, 2020 -

Fred Martin Nissan responded

Hi! We're so happy we were able to help you out! Thank you so much again for your feedback! We hope you have a great day!

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