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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,542 Reviews

1,542 Reviews of Fred Martin Nissan - Service Center

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December 01, 2020

Love the way they treat you and get the job done right and they’re very conscientious about the job that you’re therefore. Thank you very much Everybody at Nissan More

by MCUTLERWORK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Dec 02, 2020 -

Fred Martin Nissan responded

Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 30, 2020

Everybody was nice and efficient. Richard kept me updated and never let me down. This is best group of service people I’ve seen in awhile. More

by MJSHODORF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Kimevski, Denise Law, Nate Anderson
Dec 02, 2020 -

Fred Martin Nissan responded

Hi, thank you so much for your positive comments about Fred Martin Nissan, Llc! We hope to see you soon! Take care!

November 30, 2020

Fast courteous service in the service department. I chose to wait while my vehicle is being being serviced and it was very comfortable. My vehicle was washed too! More

by MABELL64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Dec 02, 2020 -

Fred Martin Nissan responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out! Take care!

November 30, 2020

Thank you for your quick and friendly service. I picked up the rental two days early and dropped off a day late without any issues. More

by WENDI072003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Dec 02, 2020 -

Fred Martin Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!

November 28, 2020

Denise was helpful but wasn't very pleasant Sides didn't Denise was helpful but wasn't very pleasant Sides didn't s k w down k a nsjjs joke jjsjw bsji kkdk1 x no nwj More

by Jmdietz50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Law, Nate Anderson
Dec 02, 2020 -

Fred Martin Nissan responded

Hi, we appreciate your positive review about your recent experience with us! Thank you for taking the time to leave us this information about your recent visit. Take care!

November 25, 2020

Polite and service preformed as promised on time and with confidence will continue to recommend this dealer for service and for car purchases and leasing More

by Rjasassano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Nov 29, 2020 -

Fred Martin Nissan responded

Hi, thank you so much for your positive comments about Fred Martin Nissan, Llc! We can't wait to see you again, have a great day.

November 25, 2020

Everyone was super friendly and helpful. I received updates throughout my service appointment. The waiting area was clean and spacious to allow for social distancing. More

by Megan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2020 -

Fred Martin Nissan responded

Hi Megan, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

November 25, 2020

Always get the car in for the repair but seems the team struggles to find the cause. We had an engine miss they could have ohm tested the coil instead of running the car for 3 hours and changing the bad co More

by evagutwein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2020 -

Fred Martin Nissan responded

Hello Evagutwein, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc

November 25, 2020

Bet smooth process. I called, was given a choice of days and times. I showed up for the appointment, the car went right in and was done before i knew it. More

by ANITAJB18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Nov 29, 2020 -

Fred Martin Nissan responded

Hi, we are so happy to read such a great review about Fred Martin Nissan, Llc! We look forward to your next visit! Take care!

November 25, 2020

Good service. Always thorough when explaining which services need to be done to my Nissan Versa hatchback. Courteous and friendly staff. Timely in getting things done. More

by PROV9976
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Nov 29, 2020 -

Fred Martin Nissan responded

Hi, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc

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