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Fred Martin Nissan - Service Center

Akron, OH

4.6
1,542 Reviews

1,542 Reviews of Fred Martin Nissan - Service Center

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December 04, 2020

Your service department told me I needed a new alternator while my car was in for repair. They said “ it’s not putting out anything and this will kill your new battery in no time”. This would have added over More

by Johnbreehl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Dec 07, 2020 -

Fred Martin Nissan responded

Hi John, we are sorry to hear you had a negative experience. We have forwarded your review to management to look into the situation. Our test results may vary from yours, but we do consider our test to be fairly accurately done by our fully certified Nissan technician. We always recommend any repairs for issues that may appear during our tests for the safety and knowledge of our customers as well as an offer to preform the repair. We hope you understand and if you have any questions please do not hesitate to reach out to us. Thank you for your review.

Dec 10, 2020 -

Johnbreehl responded

Your test results were wrong, sorry you can’t admit that. The automobile is running fine, and the alternator was not replaced. With the fact it is still working properly, I can’t see how you feel your test was”fairly accurate “. I have and will continue to let my friends and family know how I feel about this issue, and your response.

December 03, 2020

General maintenance and replace rear view mirror . Lube, oil and filter, rotate tires, replace rear view mirror and inspection. Free car wash and clean inside More

by YPOSEY9193
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Fred Martin Nissan responded

Hi, we are so happy to read such a great review about Fred Martin Nissan, Llc! We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc.

December 03, 2020

Always time efficient. Nate is always great to work with. I was there for about 45 minutes. Have no issues ever with the quality of service. More

by mikestover25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Dec 04, 2020 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2020

The service was excellent from start to finish. Will do all my maintenance needs for my 2018 Titan at Fred Martin Nissan as well as my leasing needs on the future. ALSO LOU IN SALES IS GREAT! More

by DTNIKIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Dec 04, 2020 -

Fred Martin Nissan responded

Hi, we're glad you had such a wonderful experience with us! We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc.

December 03, 2020

Great Dealership. Everyone I worked with was very knowledgable and helpful.The service department is excellent. I have always been eceptionately happy with their service. More

by CLIFFDAHLMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Fred Martin Nissan responded

Cliffdahlman, we are so happy to read such a great review about Fred Martin Nissan, Llc! Thank you so much again for your feedback! We hope you have a great day!

December 02, 2020

Patrick is always very courteous and understands what I would like done. My items were taken care of. NOTE: FYI - this will most likely be my last review because I have been messing with it for about 10 More

by Bebeckle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Fred Martin Nissan responded

Hello, thank you for your kind review; we are happy to pass along your comments to Patrick here at Fred Martin Nissan, Llc! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

December 02, 2020

Nice......very professional they took good care of my car in a timely manner I use Fred Martin Nissan all the time for my need for my Nissan Maxima thank you and enjoy your holiday More

by MARKUSDAVIS315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Dec 23, 2020 -

Fred Martin Nissan responded

Hi Markusdavis315, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Dec 23, 2020 -

Fred Martin Nissan responded

Hi Markusdavis315, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 01, 2020

Great service. Friendly staff!! Service is always prompt and convenient for my schedule. The free car wash is a much appreciated bonus. So nice the free oil changes can be scheduled. More

by Andi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Dec 02, 2020 -

Fred Martin Nissan responded

Hi Andi, we're happy you found our staff to be so supportive during your experience here at Fred Martin Nissan, Llc. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!

December 01, 2020

The service provided was fast and friendly as always. He was very helpful and explained upcoming service that may be needed. I will be back. More

by KERRYLUCZYK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc.

December 01, 2020

Fast and good service, really nice and knowledgeable people, very good prices, nice clean waiting area with free wifi, will be back again in the future More

by bengals9
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Dec 02, 2020 -

Fred Martin Nissan responded

Hi, thank you so much for your positive comments about Fred Martin Nissan, Llc! We do hope we can be of assistance in the future. Take care!

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