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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,539 Reviews

1,539 Reviews of Fred Martin Nissan - Service Center

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May 23, 2023

My car was serviced by a 3rd party that Fred Martin uses. This 3rd party caused various issues to my car. Initially when I brought the car home the automatic window feature was not working and I had to call More

by AMBERMG00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amy Bailey
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Fred Martin Nissan responded

Hi Amber. We apologize for the frustration you are experiencing. It appears that the 3rd party we use did not make us aware of the the trunk option at the time of scheduling. We have since reached out the the 3rd party to relay the information. Again, we do apologize for this experience. Thank you for your review.

May 23, 2023

Nice people and great service would definitely recommend. If u looking for help with product pr service they have all the answer More

by virgoju1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023 -

Fred Martin Nissan responded

Thank you so much for your 5-star review and for your business! We look forward to seeing you again for your next service appointment!

May 20, 2023

I always get great service there would not go anywhere else. Makes you feel like family. More

by ROXANNREEVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

Fred Martin Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Nissan.

May 20, 2023

Unexpected service I’m was floored I’m will be going back FOR EVERYTHING that needs to be done More

by Geoffrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023 -

Geoffrey responded

very good service and then some

May 18, 2023

I THOUGHT EVERYONE WAS VERY PROFESSIONAL. I'LL BE BACK...NISSAN HAS BEEN GOOD FORME. More

by SLYYURICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Fred Martin Nissan responded

Thank you so much for your kind review! We're happy to have earned your business! Thank you for choosing us and we look forward to seeing you again!

May 16, 2023

Very professional and helpful with assessing my tire issue. Was able to take care of all my requests. Very quick to get the jobs done. More

by Todd.Sando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Fred Martin Nissan responded

Thank you for your very kind review, Todd. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Nissan.

May 15, 2023

I'm a repeat customer and will continue to be a repeat customer. Thank you More

by Anglysdream43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Fred Martin Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Nissan.

May 14, 2023

Quick service. On time. Pleasant staff. Easy to schedule an appointment. Easy drop off and pick up. More

by CHUCKWHITEHOUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2023 -

Fred Martin Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 12, 2023

Very satisfied with oil change and maintenance of vehicle. Customer service was very friendly and informative. More

by JRM1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2023 -

Fred Martin Nissan responded

Thanks for sharing your thoughts about your experience with Fred Martin Nissan. We appreciate your business and hope to see you again soon!

May 11, 2023

I went in for service because I was losing air in my tire. They removed a nail and patched my tire. Every thing went well. More

by LJCHASTEEN@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Bailey
May 11, 2023 -

Fred Martin Nissan responded

We're glad to hear we were able to get you patched up and back on the road! Thank you for the 5-star review and for choosing us! We hope to see you back for your next service appointment!

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