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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,537 Reviews

1,537 Reviews of Fred Martin Nissan - Service Center

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December 08, 2024

Always kind and considerate people that work here. They go that extra mile and don’t try to con me because I’m a woman. Thank you all for a job well done and Happy Holidays! Sincerely Irene Hurbean More

by Irene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Fred Martin Nissan responded

Hi Irene! Thank you so much for your kind words and for choosing our team! We're happy to hear we could provide you with a great experience! Happy Holidays to you as well and we look forward to your next visit!

December 02, 2024

I was meet with competent and courteous service. They expedited.my repair in a timely fashion. More

by glennpelc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Master Technician John I think
Dec 02, 2024 -

Fred Martin Nissan responded

We're happy to hear we could get your vehicle fixed up and back on the road! Thank you for your kind words and for your business!

June 01, 2024

The service was so nice and the video recorded was very helpful to understand what was problem. More

by 1ryota10sone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Fred Martin Nissan responded

We're happy to hear that our team could provide you with a great experience! Thank you for your 5-star review and for your business! We look forward to seeing you again!

May 17, 2024

Recall visit went great. Super smooth. Great communication. Offered other services but wasn’t pushy when I said no thank you. Nice having one contact Patrick. Would definitel More

by fhelmich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Fred Martin Nissan responded

We're happy to hear we could get you fixed up and back on the road! Thank you for choosing our team and taking the time to leave us 5-stars! We look forward to seeing you again!

May 02, 2024

Great staff. Easily one of the best dealer ships ever Thank you for the great service More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Fred Martin Nissan responded

Thank you for the kind words and for your business! We look forward to seeing you again!

April 10, 2024

Great service, very nice people,all around good experience, would go back there for sure. More

by Chinalynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Fred Martin Nissan responded

We love to hear it! Thank you for your 5-star review and for your business! We look forward to seeing you again!

March 12, 2024

Service appointment was fast and efficient. The service staff (Amy) was friendly, knowledgeable. and explained everything. More

by jmpfeiffer4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Fred Martin Nissan responded

We're happy to hear our team could get it done! Thank you so much for your kind words and for your 5-star review! We look forward to seeing you again!

March 11, 2024

Patrick in the service dept does a fantastic job! Very thorough and provides great customer experience. More

by Tammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Fred Martin Nissan responded

Thank you for the kind words, Tammy! We're happy to hear Patrick and our team could get you fixed up an road ready! Please reach out if we can help with anything else. We appreciate your business. Thank you again!

February 07, 2024

Close to my location, staff are friendly, polite, professional respectful, knowledgeable, time conscious and great team work. More

by orchiminchimin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Fred Martin Nissan responded

Thank you so much for your support of our business and for your 5-star review! Please reach out if we can help with anything else. Thank you again and we look forward to your next visit!

February 05, 2024

John Paugh- the best mechanic you can get! So happy with how my car is returned every time I bring it here!! The entire staff is wonderful, communicates clearly, and work is always done right More

by adpaugh1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paugh, John
Feb 05, 2024 -

Fred Martin Nissan responded

We're glad to hear that John and our team were able to give you a great experience! Thank you so much for choosing our store and for taking the time to leave us 5-stars. Please reach out if we can help with anything else. Thank you again and we look forward to your next visit!

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