Back

Fred Martin Nissan

Akron, OH

4.8
2,498 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $10,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
Contact Dealership

3388 S Arlington Rd

Akron, OH

44312

Directions

By Type

Showing 2,499 reviews

January 15, 2024

Easy to work with, very helpful. Would go there again. Communicated well with issues and warranty company. More

by sjenn0504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Fred Martin Nissan responded

Thank you so much for your kind words and for your business! We look forward to seeing you again!

January 15, 2024

Excellent! !! Brandon is truly amazing!!! The Fred Martin team, welcome me with open arms. They made my Birthday the best. Thank you for everything. The smi More

by rtyson16@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon's Manager was truly wonderful. Thank you!!!
Jan 16, 2024 -

Fred Martin Nissan responded

Thank you so much for choosing our team and for your kind words! We're happy that we could help out to give you a great birthday! Please reach out if there is anything else we can help with. Thank you again and congratulations on your new Nissan!

January 14, 2024

They listened to my concerns and addressed concerns as well as completing required service tasks. More

by Camille.lindon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Fred Martin Nissan responded

We love to hear it! Thank you so much for choosing our team and for leaving us 5-stars! We look forward to your next visit!

January 13, 2024

Building relationships begin with honesty and transparency. I have been a customer of Fred Martin Nissan for many years, and they have always exceeded my expectations from new car shopping to ro More

by DGA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay Moore
Jan 15, 2024 -

Fred Martin Nissan responded

Your kind words and continued support mean a lot to us. Thank you for choosing our team and for taking the time to leave us this thoughtful review. Your business is truly appreciated and we look forward to seeing you again!

January 12, 2024

Great parts and service departments! Staff are trustworthy, fair and efficient. Will be back again, highly recommend! More

by BTmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cleveland Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave did a great job on our car!
Jan 15, 2024 -

Fred Martin Nissan responded

Thank you so much for choosing our team and for your 5-star review! We appreciate your business and look forward to seeing you again!

January 11, 2024

Corey was the best! Laid back. Not pushy. We would be happy to deal with him again. More

by Seaisland215
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Michalak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Fred Martin Nissan responded

Thank you for your kind words about Corey and our team! We appreciate your business and look forward to seeing you again!

January 09, 2024

Each visit to Fred Martin Nissan has always resulted in a positive experience. They consistently put the needs of the customer first by keeping them informed at every step of the process. Customers are pla More

by DGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2024 -

Fred Martin Nissan responded

We're happy to hear that we have consistently been able to provide you with a great experience. Thank you for your continued support and for taking the time to leave us 5-stars. We look forward to your next visit!

January 08, 2024

They are very generous and respectful. My needs are always met when I go there. Such an awesome place. More

by Ssmith22066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou
Jan 09, 2024 -

Fred Martin Nissan responded

Thank you so much for your kind words about our team and for taking the time to leave us 5-stars! We look forward to seeing you again!

January 06, 2024

The service person didn’t go over what my vehicle might need in the near future with me. I had to see on the sticker that I will need tires soon. Otherwise things went well. More

by Adrianne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Fred Martin Nissan responded

Hi Adrianne. We're sorry to hear your visit was less than 5-stars. Your review has been sent to our management team but, with only a first name to go on, it will be difficult for us to look into this. When you can, please email us at Fmcares@fmcars.com with your contact information and let us know what went wrong. We thank you for bringing this to our attention and for your review.

December 27, 2023

Pat in service is very rude! Called to check status on a vehicle in for service and was told my advisor Rich was out but he would look into it for me. Told me they were waiting o More

by nripley
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rich Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Fred Martin Nissan responded

We're sorry to hear about your experience and we would like to look into this further. When you can, please email us at fmcares@fmcars.com with your contact information and a description of your experience. We thank you for your review.

...
6
...