Fred Martin Nissan | Page 5

A car online caught my eye so I made an appointment to come in for a test drive. I wasn't disappointed from start to finish. Joe was great throughout the process, and I'm very pleased with my purchase. Th come in for a test drive. I wasn't disappointed from start to finish. Joe was great throughout the process, and I'm very pleased with my purchase. The entire process from start to finish was surprisingly quick. My previous car was totaled in an accident so it's great to be driving my dream car once again. Thanks again Joe! More

This dealer was very patient with me in my process. I worked with them for a month. Between me getting my ducks ina row and funding the right car. Then Joe texted me with the perfect one. We spent a co I worked with them for a month. Between me getting my ducks ina row and funding the right car. Then Joe texted me with the perfect one. We spent a couple hours texting our negotiations. Yes thru text. By the end we had puy a sown payment on the our SUV. We scheduled a test drive and signed the papers. The time Joe spent with us and him finding one for us to look at was above and beyond anything i have delt with in a car dealership. Best buying experience i have ever had. So Thank you Joe Zavarelli. Thank you Frad Martian Nissan. Mark Smith More

I had issues with my vehicle. Holly helped me get into new Nissan and get my problems solved. Her follow up was on point. Will refer family and friends to her. Holly helped me get into new Nissan and get my problems solved. Her follow up was on point. Will refer family and friends to her. More

They made my lease transition seamless! Professional and helpful! Ten out of ten! Thank you! Professional and helpful! Ten out of ten! Thank you! More

Professional, transparent, and made good use of my time. I appreciated Joe's communication throughout this whole process. I am very happy with my Sentra lease I appreciated Joe's communication throughout this whole process. I am very happy with my Sentra lease More

Fred Martin Nissan and Joe Zavarelli provided an excellent and timely experience. Got me the truck that was needed. I highly recommend! excellent and timely experience. Got me the truck that was needed. I highly recommend! More

Having dealt with multiple dealerships in the past, I hated car shopping. This experience completely changed my perception buying a vehicle. Joe listened to me, valued my time, and exceeded my expectatio hated car shopping. This experience completely changed my perception buying a vehicle. Joe listened to me, valued my time, and exceeded my expectations! I will continue to do business with Joe and Fred Martin Nissan More

During a very stressful time in our lives, we came to Nissan to look at a new car and trade in our current one. After having a positive experience a few years prior with leasing a vehicle and then buying Nissan to look at a new car and trade in our current one. After having a positive experience a few years prior with leasing a vehicle and then buying, we decided to come back. Corey was nothing but upfront, honest, understanding, quick and nice. We even had to push back our appointment and he was very accommodating. Overall, We had a great experience during a time that is generally chaotic, stressful and time-consuming. We are so happy with our new lease of the 2025 Rogue and look forward to working with him again in the future. More

Friendly and understanding. Joe made a very trying situation tolerable and successful. Very good service. Joe made a very trying situation tolerable and successful. Very good service. More

My car was on it's last legs at close to 200k miles! I LOVED that car! A 2017 Nissan Murano. Best car I ever owned! Never a single problem! It was evening and I looked online, specifically at Fred Mar I LOVED that car! A 2017 Nissan Murano. Best car I ever owned! Never a single problem! It was evening and I looked online, specifically at Fred Martin, despite another Nissan dealer being a lot closer, as I knew Fred Martin had a great reputation. I moved to Ohio 4 years ago, but many people I knew in western Pennsylvania, where I lived, dealt with Fred Martin across the state border in Ohio, because of the standard of excellence. While online, got a call from Ben, who was actually on his way home from work, inquiring if he could help me. He was very kind, listening to my apprehension about buying a car. Not pushy at all, assured me of absolute transparency in the process. Ben was off the next day, but had Joe Z. call me. Again, he listened....really listened....to my apprehension about what I needed and what I could afford. He assured me that the Fred Martin experience is about transparency, truth and customer satisfaction. He acknowledged the great reputation of Fred Martin and the adherence to that great standard of excellence. Though Fred has semi-retired, he still stops in, and it sounds like everyone is happy to see him when he does. I met with Joe Z. the next day. I told him I had a good idea of what car I was interested in. He was very receptive and respectful, but with due diligence showed me a couple other choices. When I made my decision, he was supportive. I never felt any pushiness from either Ben or Joe Z. Everything about the car and the financing was explained simply and truthfully. The finance person, Josh, was equally friendly, kind and transparent. It is apparent that this is a tight knit team dedicated to customer satisfaction. 5 stars! I am very happy with the entire experience and absolutely thrilled with my purchase. Thank you, Ben, Joe Z. and Josh. More