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Fred Martin Nissan

Akron, OH

4.8
2,512 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $10,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,512 reviews

July 01, 2022

Fred Martin is the only dealership I trust 100% ALL QUALITY FROM EVERY EMPLOYEE ALL DAY EVERY DAY. Honesty is there priority. More

by Donnie D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I wish to recognize the girls working in check out and Rich in service all fantastic employees who go above and beyond every day.
Jul 01, 2022 -

Donnie D responded

A big thank you to all employees. I appreciate your time and effort in making me feel welcome.

July 01, 2022

Clean and efficient service center. Keep you informed of progress during the visit. Extend concern for customer safety and satisfaction. More

by JWARMUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2022 -

Fred Martin Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Martin Nissan, Llc! Feel free to reach out to us if you need anything. Have a wonderful day.

June 30, 2022

Very pleased and would go to Them And they worked with us Helped me get the car I wanted More

by melissaferguson136198
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Moore
Jul 01, 2022 -

Fred Martin Nissan responded

Thank you, Melissa! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Nissan.

June 30, 2022

Holly was amazing as always! ! Prompt, prepared and an overall delightful experience. She is knowledgeable and transparent about the deal. I trust her implicitly. More

by jegoos07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd, Jamie Frost
Jun 30, 2022 -

Fred Martin Nissan responded

Thank you so much for your kind words for Holly, and for taking the time to leave us this wonderful feedback!

June 30, 2022

Amy Katanich was amazing. Very professional and helpful I would recommend them to my family More

by kimsavcic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Katanic
Jul 01, 2022 -

Fred Martin Nissan responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Amy and all of us at Fred Martin Nissan are glad to have you as a customer.

June 28, 2022

Greeted by name , and escorted to waiting room , prompt service , was done very quickly , car washed waiting on me outside …. Perfect More

by JJ.CAWLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Fred Martin Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 28, 2022

The service they gave me was top notch, I have no complaints at all regarding the service. More

by MARQUELBREWER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Fred Martin Nissan responded

We appreciate your business and our team looks forward to serving you again soon!

June 27, 2022

They did what they said they were going to do. They replaced the rear stabilizing links at no charge. More

by Brian.rostedt
Recommend Dealer
Yes
Employees Worked With
Don’t know name
Jun 28, 2022 -

Fred Martin Nissan responded

Brian, thank you for sharing your thoughts about your experience with Fred Martin Nissan. We appreciate your business and hope to see you again soon!

June 27, 2022

I am always in and out in about an hour, and appreciate the results being emailed in addition to the print out More

by MCOXSHRE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Fred Martin Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 27, 2022

I have purchased all of my Nissan vehicle from them and I am very satisfied with their work. More

by stephenkinford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Fred Martin Nissan responded

Thank you for your very kind review, Stephen. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Nissan.

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