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Fred Martin Nissan

Akron, OH

Overview
Employees
Reviews
Vehicles
4.8
2,512 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $10,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,512 reviews

July 12, 2022

Courteous, prompt carring and listens to what your concerns are and addresses them directly, in a pleasant manor More

by JJ.CAWLEY
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2022 -

Fred Martin Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Fred Martin Nissan. Please don't hesitate to reach out if you need anything else.

July 12, 2022

They are very friendly and knowledgeable. They keep you informed about the service on your vehicle. More

by GPRIBANICH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2022 -

Fred Martin Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 09, 2022

Great service. Friendly staff. Never have to wait too long. Always have great service here. More

by brandiemetzger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2022 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We hope to see you soon!

July 09, 2022

They were very friendly and helpful. Explained all the options. Lou even came in on his day off so we could look at and drive the car. Really friendly guy and I highly recommend him. More

by RUSSk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Kimevski, Richard Luklan
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Jul 11, 2022 -

Fred Martin Nissan responded

Hi, we appreciate your positive review about your recent experience with us! Thanks for the recommendation, and have an amazing day!

July 09, 2022

Dealership runs like a well oiled machine. Keeps client abreast of service and possible future services More

by AP518
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2022 -

Fred Martin Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

July 08, 2022

Great service. Friendly and courteous. Fast and efficient. Would recommend them to others. Scheduling was easy More

by Kellyvanscyoc17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2022 -

Fred Martin Nissan responded

Hi, we are so happy to read such a great review about Fred Martin Nissan, Llc! Please don't hesitate to reach out if there's anything additional we can do for you.

July 07, 2022

Service people were very nice however I was told I could drop my car off after hours and put key in drop box with form envelope. When I got to dealership the entrance had been gated off. I literally had to More

by HEYBATER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2022 -

Fred Martin Nissan responded

We are very sorry for the difficulty you experienced at drop off. That should not have happened. We are reviewing the drop off option for customers with our Service Advisors, as we recently did begin to lock the gates at night. There are several spots for customer parking on the outside of the gate, and that should have been reviewed with you. We apologize if it was not. We sincerely value your business and look forward to your next visit.

July 05, 2022

I,was with you 11 years, and I like Holly the sels person,she is the most powerful 🙌. I recommend 👌her for excellence in your place. Thank you 😊 More

by MYOST02855
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd, Richard Luklan
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Jul 06, 2022 -

Fred Martin Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc

July 04, 2022

Patrick was wonderful! I have put this repair off since COVID. EXTREMELY PLEASED!!! Than you! More

by Crtorro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2022 -

Fred Martin Nissan responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fred Martin Nissan!

July 01, 2022

Everyone was very helpful and professional but best of all they were very friendly! They completed my repairs as quickly as possible! It was an overall great experience! Keep up the good work! More

by Chris Gengler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheldon was our sales man he was awesome!, Richard Luklan
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Jul 01, 2022 -

Fred Martin Nissan responded

Thank you, Chris! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

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