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Fred Martin Nissan

Akron, OH

4.8
2,512 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $10,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,512 reviews

August 24, 2022

Explains problem and fix well. Shows picture and gives a written summary of problem and repair. Very service oriented More

by stetlerbill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Fred Martin Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fred Martin Nissan!

August 24, 2022

Very clean well run love the coffee very engaging employees like the texting with the garage More

by MANNY2424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Kimevski
Aug 25, 2022 -

Fred Martin Nissan responded

Thank you for taking the time to share your thoughts on our service department. We're glad to hear we delivered such a great experience. We appreciate the five-star rating, Manny.

August 23, 2022

This dealership has been very cooperative in a fast manner to deal with my problems with my new frontier. They have given me fast and quality workmanship. More

by whathaway069
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Fred Martin Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 21, 2022

Everyone is very nice, professional, and ready to answer any questions I may have about my service More

by KIMBERLYBUCHANAN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Fred Martin Nissan responded

Thank you. Kimberly, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Aug 24, 2022 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 20, 2022

Friendly and efficient and met my expectations for the first service visit on my lease vehicle More

by RLESSER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Fred Martin Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 19, 2022

My family and I have dealt with Holly and Fred Martin on multiple vehicles .Repeat customer should answer the question .Great salesperson Great staff ! More

by RICJODCHEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Luklan
Aug 22, 2022 -

Fred Martin Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Aug 23, 2022 -

Fred Martin Nissan responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Martin Nissan, Llc. Feel free to reach out to us if you need anything. Have a wonderful day.

August 19, 2022

My family has dealt with Holly and Fred Martin on multiple deals . The staff and dealership always goes above and beyond More

by RICJODCHEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Luklan
Aug 22, 2022 -

Fred Martin Nissan responded

Here at Fred Martin Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

Aug 23, 2022 -

Fred Martin Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Martin Nissan, Llc! If you're ever in need of more help, please let us know!

August 18, 2022

I Bought a used car- great service and love the car! Thanks salesman Ben! We will be back! More

by JANETREEDRN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Maas, Richard Luklan
Aug 19, 2022 -

Fred Martin Nissan responded

It's fantastic to hear that Ben provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Fred Martin Nissan!

Aug 20, 2022 -

Fred Martin Nissan responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

August 17, 2022

Everyone was very friendly, the two lady’s I worked with the most Holly and Amy both did their best to help find me the exact vehicle I was looking for and never gave up. The communication was excellent! Ov More

by LIZDAVIS300
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Luklan, Amy Katanic
Aug 19, 2022 -

Fred Martin Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 17, 2022

I've never had high expectations for dealerships so needless to say I wasn't very optimistic from the start. I had an intermittent problem with my backup camera on my Nissan Sentra. So I took it in whe More

by Bobcat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Fred Martin Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Nissan.

Aug 19, 2022 -

Fred Martin Nissan responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

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