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Fred Martin Nissan

Akron, OH

Overview
Employees
Reviews
Vehicles
4.8
2,476 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $10,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,476 reviews

August 28, 2022

Brandon O. Went above and beyond for me with the purchase of my 17 versa and 22 Frontier PRO-4X. He made both purchases go smooth. More

by PAULYPUB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay Moore, Brandon Murgatroyd, Richard Luklan, Jamie Frost
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Aug 29, 2022 -

Fred Martin Nissan responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Fred Martin Nissan. We look forward to having you as one of our valued customers for many more years to come!

Aug 30, 2022 -

Fred Martin Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Fred Martin Nissan, Llc. Please don't hesitate to reach out to us if there's anything more we can do!

Helpful
August 26, 2022

People at Fred Martin Nissan was so nice pleasant friendly I will tell other people good thing about Fred Martin Nissan More

by fredstallworth010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Sinclair
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Aug 29, 2022 -

Fred Martin Nissan responded

Hi, we really appreciate your feedback! We look forward to your next visit! Take care!

Helpful
August 26, 2022

Ben and Jamie work awesome very patient very kind and work very hard to get me in my deal More

by anthonyd1968
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Luklan, Jamie Frost, Amy Katanic
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Aug 28, 2022 -

Fred Martin Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Martin Nissan, Llc! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
August 25, 2022

Friendly, courteous and knowledgeable. Clearly explained work done and recommended work which should be done. Efficient and work was done in a timely manner. More

by MAYERJM
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2022 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Helpful
August 24, 2022

Explains problem and fix well. Shows picture and gives a written summary of problem and repair. Very service oriented More

by stetlerbill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2022 -

Fred Martin Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fred Martin Nissan!

Helpful
August 24, 2022

Very clean well run love the coffee very engaging employees like the texting with the garage More

by MANNY2424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Kimevski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2022 -

Fred Martin Nissan responded

Thank you for taking the time to share your thoughts on our service department. We're glad to hear we delivered such a great experience. We appreciate the five-star rating, Manny.

Helpful
August 23, 2022

This dealership has been very cooperative in a fast manner to deal with my problems with my new frontier. They have given me fast and quality workmanship. More

by whathaway069
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2022 -

Fred Martin Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
August 21, 2022

Everyone is very nice, professional, and ready to answer any questions I may have about my service More

by KIMBERLYBUCHANAN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2022 -

Fred Martin Nissan responded

Thank you. Kimberly, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Aug 24, 2022 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
August 20, 2022

Friendly and efficient and met my expectations for the first service visit on my lease vehicle More

by RLESSER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2022 -

Fred Martin Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Helpful
August 19, 2022

My family and I have dealt with Holly and Fred Martin on multiple vehicles .Repeat customer should answer the question .Great salesperson Great staff ! More

by RICJODCHEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Luklan
Report | Print
Aug 22, 2022 -

Fred Martin Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Aug 23, 2022 -

Fred Martin Nissan responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Martin Nissan, Llc. Feel free to reach out to us if you need anything. Have a wonderful day.

Helpful
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