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Fred Martin Nissan

Akron, OH

4.8
2,512 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $10,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,512 reviews

October 04, 2022

I’ve purchased a lot of cars but this was the easiest and quickest ever. More

by PTSTRUHAR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Alexander, Alecia Benninger, Jeremy Lynch
Oct 05, 2022 -

Fred Martin Nissan responded

Thanks for sharing your thoughts about your experience with Fred Martin Nissan. We appreciate your business and hope to see you again soon!

October 04, 2022

Awesome service, helped get me the car and payment I was looking for, Brandon Owensby was great took great care of me. Love my new car More

by NICKDORAN24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alecia Benninger, Jeremy Lynch
Oct 05, 2022 -

Fred Martin Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Nissan.

Oct 07, 2022 -

Fred Martin Nissan responded

Hi, thank you so much for your positive comments about Fred Martin Nissan, Llc! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 02, 2022

Everything went smooth. Got me shuttled back to work and back right after the service was complete. Kept me up to date on my car all throughout. More

by craigm1110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Fred Martin Nissan responded

Thank you, Craig! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fred Martin Nissan!

October 01, 2022

I have been using Fred Martin ever since I moved back to Akron they are friendly and very professional More

by kathleent8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Fred Martin Nissan responded

Thank you, Kathleen. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Oct 04, 2022 -

Fred Martin Nissan responded

Hi, thank you so much for your positive comments about Fred Martin Nissan, Llc! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 28, 2022

Great service. .kept us updated, very professional. We would recommend Fred Martin to our friends. More

by POOHGIRL623
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

Fred Martin Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Fred Martin Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

September 28, 2022

Brought my almost new 2021 Marino platinum in for its first oil change and tire rotation. Service was easy to schedule and was in and out in less than 30 minutes. More

by Ms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

Fred Martin Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 28, 2022

The service was good, done in a timely manner. Very one was kind and very helpful More

by whathaway069
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

Fred Martin Nissan responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Fred Martin Nissan. We look forward to having you as one of our valued customers for many more years to come!

September 28, 2022

No communication at all when getting my "new" car worked on. Felt like I did not matter at all once I handed over the check. Had problems with the car before making deal & salesman (lou) said he would get t More

by SMIIS
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lou Kimevski
Oct 02, 2022 -

Fred Martin Nissan responded

We are sorry to hear that you had a less than 5 star experience. Someone from management will contact you shortly. We’d love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Please contact Jennifer Bittner, Customer Relations Manager, at 330-753-4444 or email fmcares@fmcars.com

September 27, 2022

Holly is amazing and the finance department was equally as awesome! Couldn’t have anything better to say about Fred Martin and their team More

by ABATTIS9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Fred Martin Nissan responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fred Martin Nissan!

September 24, 2022

Awesome dealership! Everyone I interacted with was great & did everything they could to get me the exact car I wanted & make trades happen. Brandon Alexander was my nis More

by LAURENSPINELL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Alexander
Sep 24, 2022 -

Fred Martin Nissan responded

Thanks for sharing about your experience with Brandon here at Fred Martin Nissan. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon!

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