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Fred Martin Nissan

Akron, OH

Overview
Employees
Reviews
Vehicles
4.8
2,497 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $10,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,497 reviews

October 05, 2022

AsIHaveSaid on the two (2) PREVIOUS surveys . .. everything was perfect, wonderful, tremendous, great, efficient, an excellent. More

by DICKPRATT
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2022 -

Fred Martin Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 05, 2022

Friendly staff and I purchased my first luxury car! ! My check engine light did come on the day after purchase but they were quick to get the issue resolved. More

by TEEANA.NEWELL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Frost, Brandon Alexander, Jeremy Lynch
Report | Print
Oct 06, 2022 -

Fred Martin Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Teeana, please do not hesitate to let us know. We are always happy to help!

October 04, 2022

I’ve purchased a lot of cars but this was the easiest and quickest ever. More

by PTSTRUHAR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Alexander, Alecia Benninger, Jeremy Lynch
Report | Print
Oct 05, 2022 -

Fred Martin Nissan responded

Thanks for sharing your thoughts about your experience with Fred Martin Nissan. We appreciate your business and hope to see you again soon!

October 04, 2022

Awesome service, helped get me the car and payment I was looking for, Brandon Owensby was great took great care of me. Love my new car More

by NICKDORAN24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alecia Benninger, Jeremy Lynch
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Oct 05, 2022 -

Fred Martin Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Nissan.

Oct 07, 2022 -

Fred Martin Nissan responded

Hi, thank you so much for your positive comments about Fred Martin Nissan, Llc! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 04, 2022

I dropped my car off and it was done in about an hour. There were no issues. More

by tim1003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2022 -

Fred Martin Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 04, 2022

Very good deal and. . I should have asked more questions about all the new features More

by Dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Kimevski, Alecia Benninger
Report | Print
Oct 05, 2022 -

Fred Martin Nissan responded

Thanks for sharing about your experience with Fred Martin Nissan. We appreciate your business and hope to see you again soon!

October 04, 2022

Friendly service and quick completion of services. Would use this dealership again for my company car. More

by JOESPH.FISHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2022 -

Fred Martin Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 02, 2022

Everything went smooth. Got me shuttled back to work and back right after the service was complete. Kept me up to date on my car all throughout. More

by craigm1110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2022 -

Fred Martin Nissan responded

Thank you, Craig! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fred Martin Nissan!

October 01, 2022

I have been using Fred Martin ever since I moved back to Akron they are friendly and very professional More

by kathleent8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2022 -

Fred Martin Nissan responded

Thank you, Kathleen. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Oct 04, 2022 -

Fred Martin Nissan responded

Hi, thank you so much for your positive comments about Fred Martin Nissan, Llc! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 28, 2022

No communication at all when getting my "new" car worked on. Felt like I did not matter at all once I handed over the check. Had problems with the car before making deal & salesman (lou) said he would get t More

by SMIIS
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lou Kimevski
Report | Print
Oct 02, 2022 -

Fred Martin Nissan responded

We are sorry to hear that you had a less than 5 star experience. Someone from management will contact you shortly. We’d love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Please contact Jennifer Bittner, Customer Relations Manager, at 330-753-4444 or email fmcares@fmcars.com

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