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Fred Martin Nissan

Akron, OH

Overview
Employees
Reviews
Vehicles
4.8
2,512 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $10,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,512 reviews

October 19, 2022

Seemed simple enough, the mechanic was nice. Uh, they really want me to do this survey so here I am. More

by “Survey says”
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2022 -

“Survey says” responded

It was rather convenient. I think the mechanic was Rich Wilson but I don't remember properly. They're nice though for what it's worth in my experience.

October 19, 2022

This us my second car with Fred Martin Nissan. The service center is always fast and friendly. If I have questions between servicing they always have time to answer them or help. More

by Jacki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2022 -

Fred Martin Nissan responded

Thank you, Jacki, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

October 16, 2022

I had a good experience with sale men that took care of me he was very pleasant to work with and very friendly. I would highly recommend your dealership to others. Thanks More

by Rickdrurey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou kimevski
Report | Print
Oct 17, 2022 -

Fred Martin Nissan responded

Rick, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Lou met your expectations. Thank you for choosing Fred Martin Nissan, we look forward to having you as a valued customer for many years to come!

October 16, 2022

Holly is the best. She’s the main reason I keep coming back. Very honest and upfront. It’s a pleasure doing business with her! More

by LLORNER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay Moore, Alecia Benninger
Report | Print
Oct 17, 2022 -

Fred Martin Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Holly and our team, and we look forward to working with you again.

October 15, 2022

Went in for a recall issue, asked them to do something else and they went above and beyond. Overall good experience! More

by FartBurglar98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2022 -

Fred Martin Nissan responded

Thank you for the five-star rating. We strive to make sure that all of our customers leave happy, and it's great to hear about your positive experience here at Fred Martin Nissan.

October 15, 2022

This dealership is clean with friendly staff. There 27 point inspection has much to be desired. My wiper blades were rated good when there is a tear in the left one. Also my new air filter is new More

by FAST210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2022 -

Fred Martin Nissan responded

We are sorry to hear that you had less than a 5-star experience. Your experience is being reviewed by management. Someone will contact you shortly. Thank you.

October 15, 2022

Great dealership. They helped us get into a much nicer car than other places at a lower rate! More

by TURTLE101692
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alecia Benninger
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Oct 15, 2022 -

Fred Martin Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

October 14, 2022

Was a good experience. The guys were fun to work with. Talked about everything not just about vehicles. Was a fun day thx More

by TIM88GRIFFIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alecia Benninger, Jeremy Lynch
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Oct 15, 2022 -

Fred Martin Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Nissan.

October 13, 2022

We were pleased with everyone. Ben and Brandon were are awesome. Felt right at home More

by IMHOFFVICKI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alecia Benninger
Report | Print
Oct 15, 2022 -

Fred Martin Nissan responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Fred Martin Nissan!

October 12, 2022

Great service. Very courteous, friendly and accommodating. Would highly recommend. This is my 2nd car with Fred Martin Nissan. More

by ELD31077
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Kimevski, Alecia Benninger
Report | Print
Oct 13, 2022 -

Fred Martin Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Congratulations on your 2nd new vehicle! We appreciate you choosing Fred Martin Nissan!

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