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Fred Martin Nissan

Akron, OH

Overview
Employees
Reviews
Vehicles
4.8
2,589 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,589 reviews

January 14, 2023

Completed the service in less time than I was told initially. Friendly, answered all questions, good appointment. More

by AC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2023 -

Fred Martin Nissan responded

We're happy to hear we were able to make your service appointment fast and efficient! Thank you for your 5-star review and for your business. We hope to see you again next time! - Fred Martin Nissan Team

January 14, 2023

This dealership has always strived for excellent customer service! I would recommend Fred Martin. From sales to service everyone has been great More

by JAMRN35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2023 -

Fred Martin Nissan responded

Thank you so much for the 5-star review! We're very happy to hear that we have given you the experience you deserve. Come back anytime your vehicle needs serviced! Thanks again! - Fred Martin Nissan Team

January 13, 2023

Very professional and courteous. Knowledgeable and helpful with any needs the car might have. Also very fast and even washed my vehicle More

by CHETSAVED2SERVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2023 -

Fred Martin Nissan responded

Thank you for the positive review! Our team tries to make every customer's experience a positive one. We hope to give you a 5-star experience the next time you're in!

January 12, 2023

Rich did a great job with my scheduled maintenance appointment. I was in and out within an hour. More

by DAUGHERTYD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2023 -

Fred Martin Nissan responded

We're very glad to hear that Rich was able to make your visit short and successful! Thank you for the 5-star review and we hope to see you again the next time your vehicle needs serviced! - Fred Martin Nissan Team

January 11, 2023

Not sure who Jeremy is! Been with Holly for many years and love her! Alicia first time I met her and was very happy with her helping us with finances! More

by SheilaE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alecia Benninger, Jeremy Lynch
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Jan 12, 2023 -

Fred Martin Nissan responded

Thank you so much for the 5-stars! Our staff appreciates the positive feedback and we look forward to making your next experience just as great! Congratulations on your purchase! -Fred Martin Nissan Team

January 09, 2023

Everyone is very friendly and accommodating! Glad I chose Fred Martin Nissan to deal with! More

by mschrickel
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2023 -

Fred Martin Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Nissan.

January 07, 2023

Even though they were busy, they took the time to talk to me, and make sure that my questions were answered. Thank you so much. More

by NENERME
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alecia Benninger, Jeremy Lynch
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Jan 08, 2023 -

Fred Martin Nissan responded

Thanks for sharing your thoughts about your experience with Fred Martin Nissan. We appreciate your business and hope to see you again soon!

January 07, 2023

Great service on time with no hard sell. Pleasant waiting comfortable amenities plenty of coffee, More

by NICK.MILLER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2023 -

Fred Martin Nissan responded

Thank you so much for your kind words, Nick, and for taking the time to leave us this wonderful feedback!

January 07, 2023

This is our second vehicle we bought from here and from Lou. Lou is informative and helpful. He has a lot of experience and it shows! We felt very comfortable with this purchase! More

by Jeremy.weissling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Kimevski, Alecia Benninger
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Jan 08, 2023 -

Fred Martin Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Lou and our team, Jeremy, and we look forward to working with you again.

January 07, 2023

Love the online scheduling feature. Great communication regarding the needed repairs. Staff was very friendly. More

by Tpd17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2023 -

Fred Martin Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Nissan.

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