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Fred Martin Nissan

Akron, OH

Overview
Employees
Reviews
Vehicles
4.8
2,497 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $10,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,497 reviews

January 22, 2023

I’ve been coming here for a few years. Always very satisfied with service and staff More

by SPADOGS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2023 -

Fred Martin Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 22, 2023

I had an excellent experience. great salesman great finance lady. I would come there again in the future More

by SMOROSKO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alecia Benninger
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Jan 23, 2023 -

Fred Martin Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 20, 2023

Amazing customer service. I can always count on an honest and job well done. Thank you! More

by Spb10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Paugh
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Jan 20, 2023 -

Fred Martin Nissan responded

Thank you for the 5-stars! Our team appreciates you taking time out to thank us and to show your appreciation. We appreciate your business as well and we hope you choose us again the next time your vehicle needs serviced! Thanks again! - Fred Martin Nissan Team

January 20, 2023

After the transmission software was changed it shifted fine. Now it seems to be shifting harder again. It may need another adjustment Software program for the transmission. More

by CD1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2023 -

Fred Martin Nissan responded

Thank you for your review. We're sorry to hear about the issues you are experiencing with your vehicle. Please email us at fmcares@fmcars.com with more information. We appreciate you reaching out and for trusting us with your business. -Fred Martin Nissan Team

January 20, 2023

Rich in service was great! He kept me updated on my vehicle and got it done earlier than he said he would! Thanks rich! More

by dezw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2023 -

Fred Martin Nissan responded

Thank you so much for your review! We're super happy to hear that Rich and his team were able to provide you with great service. Thank you for your business and we hope your next appointment with us is 5-stars! - Fred Martin Nissan Team

January 17, 2023

It was easy to schedule and easy to come in and get the work done. More

by AKAY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2023 -

Fred Martin Nissan responded

Our service team will be very happy to hear it. They pride themselves on making every appointment as easy as possible on the customer. Thank you for your 5-star review and for choosing us! We hope to see you again the next time your vehicle needs service! -Fred Martin Nissan Team

January 15, 2023

It was a good experience. I would go back any time. The price was worth it More

by JOHNMOOREIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2023 -

Fred Martin Nissan responded

Thank you for the 5-stars and for your business! We're very happy to hear we were able to make your service appointment worthwhile! We hope to see you back next time! - Fred Martin Nissan Team

January 15, 2023

Always done right the first time. Patrick Hine has it together ! I trust his advice and insight while appreciative of his responsiveness. More

by NSPANAKIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2023 -

Fred Martin Nissan responded

Thank you so much for your 5-star review and for choosing us! Also thank you for the kind words about Patrick! We stand behind our service team and appreciate the hard work that they do. Thanks again! - Fred Martin Nissan Team

January 14, 2023

Completed the service in less time than I was told initially. Friendly, answered all questions, good appointment. More

by AC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2023 -

Fred Martin Nissan responded

We're happy to hear we were able to make your service appointment fast and efficient! Thank you for your 5-star review and for your business. We hope to see you again next time! - Fred Martin Nissan Team

January 14, 2023

This dealership has always strived for excellent customer service! I would recommend Fred Martin. From sales to service everyone has been great More

by JAMRN35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2023 -

Fred Martin Nissan responded

Thank you so much for the 5-star review! We're very happy to hear that we have given you the experience you deserve. Come back anytime your vehicle needs serviced! Thanks again! - Fred Martin Nissan Team

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