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Fred Martin Nissan
Akron, OH
2,584 Reviews
We’re Better, We’ll Prove It!
Our mission is to provide the highest quality new & used vehicles with world-class customer service.
We have over 500 new & used vehicles! Open Monday thru Saturday!
We are a proud multi-year recipient of the Nissan Award of Excellence!
Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer ...
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Today:Open today 9:00 AM - 6:00 PM
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,584 reviews
April 17, 2013
I gave the above rating because this was overall the best automotive buying experience I have had in my 40+ years of buying automobiles. Lou was outstanding as a sales associate and I felt he was genuine in automotive buying experience I have had in my 40+ years of buying automobiles. Lou was outstanding as a sales associate and I felt he was genuine in his approach with dealing with me from our first discussions thru to the end of picking up my new truck. The whole staff was polite and friendly thru the whole process. I felt I was treated honestly and with respect thru the whole leasing process. I feel the deal I got was outstanding and I am well pleased. I will definitely recommend Lou and the whole Fred Martin Nissan team to my friends. More
by wdimit
Employees Worked With
Lou Kimevski - Sales associate
October 04, 2011
Unfortunately I visited this dealership out of convenience of location before asking around. My first visit was a waste of time. Every question I asked was met with dodgy answers. I finally had to convenience of location before asking around. My first visit was a waste of time. Every question I asked was met with dodgy answers. I finally had to call another dealership to get answers to some of my questions. Mind you, these are questions any customer would ask like, how do I order and when would it be available. After sharing my experience and asking for recommendations, I received a symphony of responses saying I never should have gone to Fred Martin to do business. If you are looking for the stereotypical car salesman, then this is probably a good place for you. If you are looking for quality customer service, honesty and integrity, you have plenty of other options in Northeast Ohio. More
by inneedofwheels
Employees Worked With
RJ
March 15, 2011
We purchased a new Nissan Sentra from Fred Martin Nissan and we continue to have ALL routine maintenance work performed by the dealership. The experience has been Great since our very first visit when my wi and we continue to have ALL routine maintenance work performed by the dealership. The experience has been Great since our very first visit when my wife was determined to test drive and ultimately buy our first Nissan. The Fred Martin Sales Staff was very professional,knowledgable and Courteous. Moreover, they did their level best to help insure we met our desired monthly payment. Their Service Department goes the extra mile to always insure our satisfaction. We receive an e-mail reminder of our scheduled appointments and the vehicle is Always washed upon completion. Most importantly, the repairs are done right! More
by Mr. Fete
Employees Worked With
Jim Freeworth and Josh Kunkle
July 14, 2008
I would absolutely visit this dealership again! I would not however allow Mike Durbin to ever sell me anything again! Mr. Durbin was rude, impatient, practiced no quality control, left me waiting for 3 1/2 not however allow Mike Durbin to ever sell me anything again! Mr. Durbin was rude, impatient, practiced no quality control, left me waiting for 3 1/2 hours while my car was being "cleaned" and handed the keys over to me with the undercarriage covered in mud and the interior full of dead bugs, sticky soda spots in the cupholders, and dust all over the dashboard! When I had concerns about anything he tried to rush through a round about answer and disappear again before I could irritate him anymore! More
by ambermoore
Employees Worked With
Mike Durbin
