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Fred Martin Nissan

Akron, OH

4.8
2,584 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,584 reviews

October 18, 2019

Car recall Overall the staff was very nice. They fixed the recall problem plus told me what other issues my car was experiencing. They gave me an estimate which More

by QBINGO2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick
Oct 24, 2019 -

Fred Martin Nissan responded

We appreciate the feedback! Thanks for letting us know that you enjoyed your experience. We look forward to assisting you again.

October 18, 2019

Simply dissapointred Disappointed, people were not trained on the replacement of the navigation system. The one I had was replaced. To many phone calls I made. Was disconn More

by MARE2352
Recommend Dealer
Yes
Employees Worked With
About 10, no names
Dec 05, 2019 -

Fred Martin Nissan responded

We are sorry to hear you had less than a 5-star experience in our Service Department. This is not typical of our facility. We apologize for poor communication on our part, and hope you enjoy your ownership experience from here on. Thank you.

October 18, 2019

Great Our experience with Fred Martin and Allyson Kovalchek was very positive. The car buying experience can be very tedious, long and drawn out. We got a v More

by BBARNHILL1441
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alyssa Kovalcheck, Brandon Murgatroyd
Oct 22, 2019 -

Fred Martin Nissan responded

Thank you for choosing to shop at Fred Martin Nissan! We are thrilled to hear that Allyson made the process easier for you.

October 18, 2019

Oil Change Service Making appt was easy via website. Troy was really friendly and attentive. Work was done well and very quickly. Troy took time to review work done and More

by BKM636
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Dittemore
Oct 22, 2019 -

Fred Martin Nissan responded

Thank you for the positive feedback about Troy! We are happy to hear about your experience with us!

October 18, 2019

Friendly I enjoyed my time at FM Nissan. I don’t even know how long my service took bc the waiting area is so comfy. Free coffee and cookies as well as a table More

by Karyn T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jada Weiler, Troy Dittemore
Oct 22, 2019 -

Fred Martin Nissan responded

Karyn, Thank you for the positive feedback about our service department!

October 18, 2019

Terrific I always receive Excellent and timely service always done with a smile. And a firm handshake. Nice comfortable waiting room while my car is being ser More

by JIMARSH3577
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad , Troy Dittemore
Oct 22, 2019 -

Fred Martin Nissan responded

Thank you for continuing to choose Fred Martin Nissan to service your car!

October 18, 2019

Sales and Service Top notch dealership in sales and service. Will worth the visit, straight up sales, no run around on pricing. Service department is very helpful, able More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick , Lou Kimevski, Brandon Murgatroyd
Oct 22, 2019 -

Fred Martin Nissan responded

Rick, Thank you for the positive feedback! We look forward to assisting you in the future.

October 18, 2019

Like family Always treated like family. Brandon and Lou rock. I have bought 2 vehicles here and both times I was impressed. Like my free washes too. More

by KRYAN2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Kimevski, Brandon Murgatroyd
Oct 22, 2019 -

Fred Martin Nissan responded

Thank you for choosing to shop with Fred Martin Nissan once again! We are always happy to see our customers return.

October 18, 2019

The best! Best dealership I have ever worked with. Had a serious repair issue and they were very helpful. I would recommend to anyone after my experience. More

by CHAD53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Wills-Moore, Clay Moore, Brandon Murgatroyd, Customer Support
Oct 22, 2019 -

Fred Martin Nissan responded

Thank you for choosing us to service your car! We appreciate the positive feedback!

October 18, 2019

Sales and service Everyone was friendly polite and made sure everything was to my satisfaction. Service made sure exactly what I wanted to have done then when my servic More

by JAMESTADK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Maas, Clay Moore
Oct 22, 2019 -

Fred Martin Nissan responded

Thank you for the positive feedback about our service!

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