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Fred Martin Nissan

Akron, OH

4.8
2,499 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $10,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,499 reviews

October 18, 2019

Wonderful. Very easy process Holly was awesome as usual. Love my Rogue and would recommend Fred Martin to others looking to purchase their car. We will be back for sure More

by RMONTICELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd
Oct 22, 2019 -

Fred Martin Nissan responded

Congratulations on the new car! We are happy to hear you were pleased with your experience with us. We look forward to assisting you in the future.

October 18, 2019

Excellence Very helpful every time I call & have a question or need help - everyone is so helpful! Coming here is one of the best decisions I've made!! More

by HC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Customer Support
Oct 22, 2019 -

Fred Martin Nissan responded

Thank you for choosing Fred Martin Nissan! We are happy to hear about your positive experience with us. We look forward to assisting you in the future.

October 18, 2019

Great communication! I would definitely recommend this business if you need a car or service. They go the extra mile to make sure you are completely satisfied. More

by LESLIETIDWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy in service
Oct 22, 2019 -

Fred Martin Nissan responded

Thank you for the kind words about our staff! We look forward to assisting you in the future.

October 18, 2019

Oil change and rotate tires Ben was very nice and considerate to work with when I bought my Nissan. Troy from the service department was very nice and efficient when I brought More

by SCHINDD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Dittemore
Oct 22, 2019 -

Fred Martin Nissan responded

Thank you for the positive feedback about both Ben and Troy! We are happy they were able to give you the best experience.

October 18, 2019

Great Experience Ben was excellent!! He did a great job at explaining vehicle options made the buying experience quick and seamless. I would definitely recommend him. More

by LAURAJ1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd
Oct 22, 2019 -

Fred Martin Nissan responded

Thank you for the kind words about Ben! Congratulations on the new car!

October 18, 2019

Always friendly and sufficient I have been coming here for a year now and I am always greeted and treated very kindly. They are very professional, quick and keep you informed while More

by LANG2SCHOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Easterling
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich in service
Oct 22, 2019 -

Fred Martin Nissan responded

Thank you for being a loyal customer! We appreciate the feedback!

October 17, 2019

Awesome experience I had contacted the dealership prior to coming to Fred Martin since I live in Pennsylvania to make sure the Nissan Rogue that I wanted was in stock. More

by Tonya
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wills-Moore, Alyssa Kovalcheck
Oct 22, 2019 -

Fred Martin Nissan responded

Tonya, Thank you for choosing Fed Martin Nissan! We appreciate the kind words about Alyssa and are happy to know she was able to get you the perfect car.

October 17, 2019

The last 5 minutes ! The last 5 minutes - very petty If it wasn’t for Ashley Wills we would have never bought a vehicle from the dealership and never will again buy a veh More

by Sparky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ashley Wills-Moore, Rod Nichols
Oct 22, 2019 -

Fred Martin Nissan responded

Hello- management has attempted to call you several times to discuss your review, and how we could remedy your experience here. At your earliest convenience, please return Chuck Keim's call. Thank you.

October 16, 2019

Great customer service I have been dealing with my sales person, Holly Rhodes, for six years. She has always been most helpful getting me in the right car for the right pric More

by Denise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Boone
Oct 16, 2019 -

Fred Martin Nissan responded

Thank you for taking the time to provide your positive feedback and for being a loyal customer of ours!

October 16, 2019

Amazing service Love my new car and this dealership! Jimmy made everything quick and easy! They didn’t take long at all to get me a new car with everything I wanted! More

by Kwright483
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Boone
Oct 22, 2019 -

Fred Martin Nissan responded

Thank you for the review! We hope you enjoy your new car!

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