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Fred Martin Nissan

Akron, OH

4.8
2,499 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $10,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,499 reviews

November 09, 2019

Fit me in Scheduled an appointment on line for 730 am. Showed up for my appointment but was not on the schedule. The service manager took care of me anyways and More

by Jagged
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2019 -

Fred Martin Nissan responded

Thank you for choosing Fred Martin Nissan to service your car! We appreciate your business and look forward to assisting you again.

November 08, 2019

In stead of just replacing one engine mount. Theylreplaced a I kept complaining about the noise but by the time I got there the car wouldn't make a sound. Pat was patient everytime I returned. He recommended lea More

by fbarnett1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2019 -

Fred Martin Nissan responded

Thank you for choosing Fred Martin Nissan to service your car! We are pleased to hear how patient and helpful Pat was for you. We look forward to assisting you again.

November 07, 2019

Great dealership All the people at Fred Martin were friendly, helpful, informative and took time with us. I will definitely recommend this dealership to family and fri More

by Sunny2Day
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucus, Brandon Murgatroyd
Nov 07, 2019 -

Fred Martin Nissan responded

Thanks for another recommendation! We're glad that you enjoyed your visit. We look forward to assisting you again.

November 06, 2019

Oil change I had an oil change, tire rotation and all air filters replaced. It was done under an hour. Staff was friendly and made sure I was comfortable. More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Dittemore
Nov 07, 2019 -

Fred Martin Nissan responded

Thanks for choosing Fred Martin Nissan for completing your vehicle service. We're glad that you enjoyed your experience with us. We look forward to serving you again.

November 06, 2019

great service Haven't had any problems period. Great customer service. 100% satisfaction. I would recommend this dealership to all my friends and family. Keep up th More

by MARINEMAN76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rod Nichols, Lou Kimevski
Nov 07, 2019 -

Fred Martin Nissan responded

We appreciate the recommendation and look forward to your business again!

November 05, 2019

Amazing customer service This dealership is very clean and tidy. Beautiful cars and great customer service, the general manager was very helpful and nice. I had a great experi More

by cameron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Pennell
Nov 06, 2019 -

Fred Martin Nissan responded

We're happy to provide an exceptional customer service experience! Thanks for letting us know that you enjoyed your visit.

November 04, 2019

Amazing customer service Rod is a great guy to work with, he always gets me the best deal for my money. Will definitely be working with him in the future! More

by April B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod Nichols
Nov 06, 2019 -

Fred Martin Nissan responded

Thanks for sharing what you enjoyed about your experience! We appreciate your business and look forward to assisting you again.

November 04, 2019

Great Rod was great to work with. Friendly and honest and I actually enjoyed myself while car shopping. 😊 I will definitely be back and recommend More

by Jasper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod Nichols
Nov 06, 2019 -

Fred Martin Nissan responded

We appreciate another positive review of Rod's great work! Thanks for choosing Fred Martin Nissan and we look forward to serving you again.

November 04, 2019

Very good. No pressure. I was forced to replace a vehicle due to an accident. I stopped in to see if a new Rouge was in our price range. The sales person, Clay, was awesome More

by GKENEPP1@neo.rr.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Moore, Lou Kimevski
Nov 05, 2019 -

Fred Martin Nissan responded

Thank you for sharing your experience with us! We are pleased to hear how wonderful our staff treated during your visits. Enjoy your new car!

November 03, 2019

Great experience !! Great experience! Rod was very professional and made our experience very Pleasant! We will recommend Rod to all of our friends. We will be back! More

by Bpoling0830
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod Nichols
Nov 04, 2019 -

Fred Martin Nissan responded

Thank you for choosing Fred Martin Nissan! We look forward to assisting you in the future.

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