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Fred Martin Nissan

Akron, OH

4.8
2,499 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $10,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,499 reviews

December 23, 2019

Got what I wanted Rodney and Mr. K were most helpful in helping me. Rodney and the guy who finished my paperwork even stayed after closing to finish the process so I wo More

by shelbras
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know his name. He helped me finish my paper work in the office across from the refreshments. , Rod Nichols, Lou Kimevski
Dec 26, 2019 -

Fred Martin Nissan responded

Thank you for sharing your experience. We're thrilled our staff provided you with an excellent buying experience. We hope you're enjoying your new car, and let us know if there is anything else we can help you with.

December 23, 2019

Great service As always they did a great job at Fred Martin Nissan! Left with a clean car and well maintenced .. Rich is always a pleasure to work with More

by RACHEL.OSSIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2019 -

Fred Martin Nissan responded

Thank you for choosing Fred Martin Nissan to service your vehicle!

December 23, 2019

Excellent service! Friendly, fast service! Holly from sales is amazing! Patrick Hines is awesome in service, super nice! I would definitely recommend this dealership to More

by SSTEETS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2019 -

Fred Martin Nissan responded

Thank you for the recommendation! We appreciate your business, and let us know if we can assist you with anything else.

December 22, 2019

First time car buyer Had such a great experience at Fred Martin Nissan! Ben was amazing! We almost went next door, and he came back with the model where we’re going to go More

by Milburn2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2019 -

Fred Martin Nissan responded

Thank you for sharing your experience. We're thrilled that Ben was able to provide you with an excellent experience.

December 20, 2019

Recall for brake circuit board. Provided loaner car while car was repaired. Oil change, front and rear wiper blades. I would recommend this dealership to fri More

by Cyb1368
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2019 -

Fred Martin Nissan responded

Thank you for choosing Fred Martin Nissan! We're pleased to know that you are happy with the service we provided.

December 20, 2019

Great experience I would highly recommend this dealership. The staff was very friendly. The buying process was stress free which I appreciated very much. I was given More

by stevecroston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Wills-Moore
Dec 26, 2019 -

Fred Martin Nissan responded

Thank you for the feedback! We're thrilled that our staff provided you with a stress-free experience. Please let us know if we can assist you with anything else.

December 19, 2019

Review I waited an hour to get my battery checked (under warranty) because I was told that during a software recall the battery was showing weak, on a two ye More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Troy Dittemore
Dec 20, 2019 -

Fred Martin Nissan responded

Mike, we are sorry your wait was longer than it typically should be. On your routine visit the battery failed our simple battery test. In order to replace it under warranty, we had to hook it up to a different machine to do a warranty qualifier test and recharge. This is a requirement of Nissan USA. You did not have time during the first visit to perform the second test, and came back later. When you came back for the diagnostic test, after 15 minutes you needed your vehicle back. We had to take it off the tester and were unable to complete the process. We cannot warranty the battery without the print out with the failed code. We will be happy to finish performing this test at your earliest convenience. Please contact Denise Law or a Service Advisor to schedule this. Thank you.

December 19, 2019

Oil change We gave a excellent rating because it was easy to make an appointment and the oil change and tire rotation was done in a timely manner More

by Z423EAGLE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Dittemore
Dec 20, 2019 -

Fred Martin Nissan responded

We appreciate the excellent rating and review! Thanks for choosing Fred Martin Nissan to complete your vehicle service. We look forward to assisting you again.

December 18, 2019

Fast and easy! Great customer service and sales. Everything went smooth and drove out with a new car in less than 2 hours! Awesome experience. Definitely recommend t More

by ddanner85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Nichols
Dec 19, 2019 -

Fred Martin Nissan responded

Thanks for choosing Fred Martin Nissan for your vehicle purchase! We're excited that you were happy with your experience. We look forward to assisting you again.

December 18, 2019

Car repairs I have given Fred Martin Nissan 5 stars because all the people working here are great. The customer service is excellent. I would love to purchase my More

by TWyLAW30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2019 -

Fred Martin Nissan responded

Thanks for traveling to Fred Martin Nissan to make sure your vehicle gets the TLC it needs! We look forward to helping you when you're ready to purchase your next vehicle.

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