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Fred Martin Nissan

Akron, OH

4.8
2,587 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,587 reviews

May 05, 2020

pleasantly surprised at efforts To sanitize my car but also at checkout Thanks for caring to keep me safe from contaimination. Thank you. Thank you More

by uhall5990
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The lady taking my credit card. 5 plus plus stars, Ryan Alder
May 07, 2020 -

Fred Martin Nissan responded

We are happy to have been of service. Thank you for the 5-Star Review!

May 05, 2020

I did not receive a call that my vehicle was ready to be picked up. My vehicle was not washed after the service was complete. More

by Kmarchio
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2020 -

Fred Martin Nissan responded

Hi, we are sorry to hear you had a negative experience. We have forwarded your message to management to look into your visit, but was unable to bring up your file with the information provided by Autotrader. Could you please email us at fmcares@fmcars.com with more details of your visit and name and file and we would be happy to assist you further. Thank you.

May 05, 2020

I am very pleased with this dealership. I have purchased 4 cars here, and have been very satisfied with the sale force and the service. I feel relieved to know I don’t have to search for a place to get a c More

by RIWHITE52
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Maas, Lou Kimevski, Denise Law, John Klotz
May 07, 2020 -

Fred Martin Nissan responded

Thank you for your continued business and your 5-Star Review!

May 04, 2020

Great dealership, always helpful and knowledgeable. Brandon delivered my vehicle in the same day, paperwork was super easy, getting another vehicle next year, hopefully delivery will still be an optio More

by FORINGERJ
Recommend Dealer
Yes
Employees Worked With
Brandon Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd, John Klotz
May 05, 2020 -

Fred Martin Nissan responded

We are happy to hear you had a great experience. Thank you for the 5-Star Review!

May 04, 2020

Service is top notch. They treat your car As though it was theirs. Even washed it, when they were done with it. Went over the invoice and asked if we had any questions. More

by TERRI8991
Recommend Dealer
Yes
Employees Worked With
Younger fellow, I don’t know his name
May 05, 2020 -

Fred Martin Nissan responded

Thank you for the 5-Star Review! We are happy to have been of great service.

May 04, 2020

Thank you Brandon for selling me a great car and for all your hard work to get me the car. I am very happy with my 2017 Jeep Compass. More

by SPACAGNASHARON
Recommend Dealer
Yes
Employees Worked With
Brandon Murgatroyd, John Klotz
May 05, 2020 -

Fred Martin Nissan responded

Thank you for the 5-Star Review and congratulations on your 2017 Jeep Compass!

May 03, 2020

Our sales person was very knowledgeable and helped us get the car that we wanted .We always choose Fred Martin for our vehicle purchases.Highly recommend!!! More

by Gmerlitti
Recommend Dealer
Yes
Employees Worked With
Rod Nichols
May 05, 2020 -

Fred Martin Nissan responded

Thank you for the 5-Star Review and your recommendation!

May 03, 2020

Service was very professional. Pat was truly accommodating and helpful. I would recommend Martin .i liked the fact that the service dept in whole was cleanliness conscience. More

by mmcdonough60
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

Fred Martin Nissan responded

We are happy to hear you were satisfied with your experience. Thank you for the 5-Star Review!

May 03, 2020

Friendly, customer-oriented, and the wait time is shorter than estimated. They appealed to my needs and made sure I left with a clean car More

by grantjns62
Recommend Dealer
Yes
Employees Worked With
Troy Dittemore
May 05, 2020 -

Fred Martin Nissan responded

Thank you for the 5-Star Review and your business!

May 01, 2020

I went to have my first free oil change on my car. I also needed them to look at a tire with a slow leak then rotate the tires. I had almost cancelled ahead of time and I am a registered nurse and got called More

by cbeery1
Recommend Dealer
No
Employees Worked With
Ryan Alder
May 04, 2020 -

Fred Martin Nissan responded

Hello there- We do apologize that our "Express Services" were not done as quickly as you rightfully expected. Due to COVID 19 we are currently working with a limited staff, and are bringing more employees back every day as customers become more comfortable bringing their vehicles in for repair. Again, we apologize that we caused you frustration during a time where your profession is even more demanding than usual. Thank you for being on the front lines of this epidemic, and we hope to provide you the service you have come to expect, and deserve, in the future.

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