Fred Martin Nissan

I've been coming to Fred Martin Nissan for several years now and I think the dealership is awesome. Everybody from the sales man to the service man are very knowledgeable. The service department is prompt, now and I think the dealership is awesome. Everybody from the sales man to the service man are very knowledgeable. The service department is prompt, timely and super friendly! More

The best dealership I've ever been to . from top to bottom everyone is professional, knowledgeable an very reliable, an respectful. Thank you service department as always. Great staff.. bottom everyone is professional, knowledgeable an very reliable, an respectful. Thank you service department as always. Great staff.. More

It is great being treated right every time you walk in the service department, they are efficient and fast. And they only do the work needed the service department, they are efficient and fast. And they only do the work needed More

Fred Martin always does a great job. They are the BEST! Always do what they say they will do and it is always done right the 1st time. Always do what they say they will do and it is always done right the 1st time. More

great salesperson I took a lot of Josh Morosko's time, and he was incredibly patient with me. And he was friendly, knowledgeable, and professional. He made my visit t I took a lot of Josh Morosko's time, and he was incredibly patient with me. And he was friendly, knowledgeable, and professional. He made my visit to Fred Martin Nissan a real pleasure. More

Great friendly employees. Only downfall was my car was left dirty after removing stripping from inside windshield. Pieces of the stripping were scattered on the dashboard. left dirty after removing stripping from inside windshield. Pieces of the stripping were scattered on the dashboard. More

With the virus going on everything is different. They still are very thorough. They were on time and very easy to work with. My car was done in a timely manner. still are very thorough. They were on time and very easy to work with. My car was done in a timely manner. More

Rich Wilson was awesome from start to finish. In dealing with the issues of my vehicle. My experience was nothing short of very professional and courtesy. with the issues of my vehicle. My experience was nothing short of very professional and courtesy. More

I made an appointment to have a problem looked at but they did not tell me about the $150 fee to have it looked at when I made the appointment, instead they waited until I was at the facility to tell me they did not tell me about the $150 fee to have it looked at when I made the appointment, instead they waited until I was at the facility to tell me about the charge, It took them over five hours to get back to me after my appointment (my appointment was at 9 AM they did not contact me until after 2 PM and I tried to contact them 4 times between 11am and 2pm) when I told them I needed to have a estimate done before noon so I could get the car back. Then because they took so long in getting the estimate, they held the car for another day and did not offer a free loaner. And after all this they did not even offer an apology a discount or any other compensation. They followed up after I gave a poor review - but all that was said was “these things happen some days if we get busy”. I asked what was the purpose of an appointment if it was not to be honored, And I was told again “sometimes we get busy”. Basically poor customer service. More