Fred Martin Nissan
Akron, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Rich Wilson was awesome from start to finish. In dealing with the issues of my vehicle. My experience was nothing short of very professional and courtesy. with the issues of my vehicle. My experience was nothing short of very professional and courtesy. More
I made an appointment to have a problem looked at but they did not tell me about the $150 fee to have it looked at when I made the appointment, instead they waited until I was at the facility to tell me they did not tell me about the $150 fee to have it looked at when I made the appointment, instead they waited until I was at the facility to tell me about the charge, It took them over five hours to get back to me after my appointment (my appointment was at 9 AM they did not contact me until after 2 PM and I tried to contact them 4 times between 11am and 2pm) when I told them I needed to have a estimate done before noon so I could get the car back. Then because they took so long in getting the estimate, they held the car for another day and did not offer a free loaner. And after all this they did not even offer an apology a discount or any other compensation. They followed up after I gave a poor review - but all that was said was “these things happen some days if we get busy”. I asked what was the purpose of an appointment if it was not to be honored, And I was told again “sometimes we get busy”. Basically poor customer service. More
Rod Nicholes was very knowledgeable and fun to do business with. I would recommend shopping at Fred Martin Nissan for your next vehicle. I love the mustang I purchased! business with. I would recommend shopping at Fred Martin Nissan for your next vehicle. I love the mustang I purchased! More
pleasantly surprised at efforts To sanitize my car but also at checkout Thanks for caring to keep me safe from contaimination. Thank you. Thank you also at checkout Thanks for caring to keep me safe from contaimination. Thank you. Thank you More
I did not receive a call that my vehicle was ready to be picked up. My vehicle was not washed after the service was complete. picked up. My vehicle was not washed after the service was complete. More
I am very pleased with this dealership. I have purchased 4 cars here, and have been very satisfied with the sale force and the service. I feel relieved to know I don’t have to search for a place to get a c 4 cars here, and have been very satisfied with the sale force and the service. I feel relieved to know I don’t have to search for a place to get a car. I only go here. More
Service is top notch. They treat your car As though it was theirs. Even washed it, when they were done with it. Went over the invoice and asked if we had any questions. was theirs. Even washed it, when they were done with it. Went over the invoice and asked if we had any questions. More
Great dealership, always helpful and knowledgeable. Brandon delivered my vehicle in the same day, paperwork was super easy, getting another vehicle next year, hopefully delivery will still be an optio Brandon delivered my vehicle in the same day, paperwork was super easy, getting another vehicle next year, hopefully delivery will still be an option More
Thank you Brandon for selling me a great car and for all your hard work to get me the car. I am very happy with my 2017 Jeep Compass. your hard work to get me the car. I am very happy with my 2017 Jeep Compass. More
Our sales person was very knowledgeable and helped us get the car that we wanted .We always choose Fred Martin for our vehicle purchases.Highly recommend!!! the car that we wanted .We always choose Fred Martin for our vehicle purchases.Highly recommend!!! More