Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Fred Martin Nissan

Akron, OH

Overview
Employees
Reviews
Vehicles
4.8
2,500 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $10,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
Contact Dealership
View Awards

3388 S Arlington Rd

Akron, OH

44312

Directions

By Type

Showing 2,500 reviews

June 04, 2020

I was very upset with the entire experience. The salesman was unorganized and led us to believe that her trade in was worth far more than was offered.. He was so bad that the finance person agreed with us wh More

by Magreen1973
Recommend Dealer
No
Employees Worked With
Rod Nichols, Brandon Murgatroyd, John Klotz
Report | Print
Jun 23, 2020 -

Fred Martin Nissan responded

Hello- We are sorry to hear you had a negative experience here. Without having your name to specifically look into your visit, there are times when a vehicle arrives and either due to mileage discrepancies, tires and body work, etc. that may be required, the value is not what we would have expected the customer to receive. If you would please email fmcares@fmcars.com your name, we'd happily look into your visit and see what may have happened here. Thank you.

June 04, 2020

No vehicles Everyone nice as pie...the 2 cars I wanted to look at were suddenly sold the night before I was to visit hmmm. Maybe it was coincidence or just bad lu More

by fletcher6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Holly Rhodes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Wills-Moore
Report | Print
Jun 05, 2020 -

Fred Martin Nissan responded

Hi! We are happy to hear you had a nice experience with our team and sorry that the vehicles you were interested in were not available. You inquired about them on a Wednesday, and without a deposit we are unable to hold vehicles. Your appointment was set for Saturday, and the vehicles were sold prior to that. Thank you for your time and hope we may be able to assist you more when you are in the market for another vehicle.

June 04, 2020

Had a great experience with Fred Martin Nissan. That’s why I continue to be a loyal customer! Holly was fantastic to deal with. Thanks for being awesome! More

by HOLLYJRHODES
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd, John Klotz
Report | Print
Jun 07, 2020 -

Fred Martin Nissan responded

We're happy to hear that you had a great service experience with Holly. We truly appreciate your business and hope we can continue to be of service to you in the future. Take care!

June 02, 2020

First time car buyers experience was great. Great customer care. Worked with us and got a payment I could afford Great in and out time Thank you! More

by Tina
Recommend Dealer
Yes
Employees Worked With
Rod Nichols
Report | Print
Jun 04, 2020 -

Fred Martin Nissan responded

We are happy to have been of service! Thanks for choosing Fred Martin Nissan and the 5-Star Review!

June 01, 2020

I am very displeased with the Service department!(02) months ago.I'd bought my vehicle there for brake job.When I asked service director,if I needed rotors.He said 'No!Well (02) weeks later,I learned I n More

by wknox52
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Wills-Moore, Ryan Alder, John Klotz
Report | Print
Jun 03, 2020 -

Fred Martin Nissan responded

Hello- thanks for your comments, without your name we cannot specifically address your concerns. However, we always have the best interest of our customers in mind. We do not make recommendations for them if the are not necessary at the time of write up. Please contact Service Manager, Denise Law, and she can provide you with the Technician's notes that may shed light on why rotors were not recommended during your last visit. Thank you.

May 31, 2020

The service department does a great job of keeping me informed about work in progress. The waiting area is clean and refreshments are always available. More

by CMDGH
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2020 -

Fred Martin Nissan responded

Hi there, thank you so much for sharing your positive feedback about your visit! Please don't hesitate to reach out if there's anything additional we can do for you, and have a great day!

May 28, 2020

ROD DID A GREAT JOB!! I was happy with the overall ease of the process. I will definitely be back in the future when I need a new vehicle. More

by Kristinlafine
Recommend Dealer
Yes
Employees Worked With
Rod Nichols
Report | Print
May 29, 2020 -

Fred Martin Nissan responded

Thank you for the 5-Star Review and your business! We look forward to assisting you again in the future should you need a new vehicle!

May 28, 2020

The sales staff and my personal salesman rod Nicholas did an outstanding job of helping me get through the process quick and easy it was a pleasure to do business More

by emunger67
Recommend Dealer
Yes
Employees Worked With
Rod Nichols, John Klotz
Report | Print
May 29, 2020 -

Fred Martin Nissan responded

It was a pleasure to do business with you too, thank you for the 5-Star Review!

May 27, 2020

Easy to work with and the used car incentive package was unexpected, but really sealed the deal for me. I would buy another car here More

by jmkinney89
Recommend Dealer
Yes
Employees Worked With
Jimmy Boone, John Klotz
Report | Print
May 29, 2020 -

Fred Martin Nissan responded

Thank you for your 5-Star Review and congrats on your vehicle!

May 25, 2020

I came up to look at a 2017 Nissan Rogue. I was getting ready to leave the dealership and Rod lowered their price to try to get me to buy the car so when I called him back on the deal he said he wasn't ser More

by blippert423
Recommend Dealer
No
Employees Worked With
Rod Nichols
Report | Print
Jun 04, 2020 -

Fred Martin Nissan responded

Hi, we are sorry to hear you had a negative experience. We have forwarded your review to management to look into the situation and will reach out once we have more details. Thank you.

1
...
204
205
206
...
250