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Fred Martin Nissan

Akron, OH

4.8
2,500 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $10,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,500 reviews

June 19, 2020

I needed a service on my car. Tried to take out a loan I was declined. I understand all that but what makes me mad is I live in W. Akron. It takes me 25 plus minutes just to give there. Why wasn't couldn't More

by MSJAMEESHA
Recommend Dealer
No
Employees Worked With
Rich Wilson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Fred Martin Nissan responded

Hi There- we are sorry you had a poor experience with our Service Loan application process. You are correct, we should have screened your application with some brief questions over the phone to make sure you met our minimum requirements before you made the drive. We truly apologize this did not happen. We are going to mail you a gas card as a token of our apology. If your situation should change and you meet the requirements of our Service Loan, please contact us again to revise your application. Thank you.

June 19, 2020

I had a great experience at this dealership. The service is quick, the showroom is clean and the employees are courteous ad professional. Very impressed. More

by NAF9
Recommend Dealer
Yes
Employees Worked With
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd, John Klotz
Jun 23, 2020 -

Fred Martin Nissan responded

Thank you for your kind words and the 5-Star Review!

June 18, 2020

Friendliest staff anywhere and very attentive to their customers. This is why I always buy my Murano at Fred Martin Nissan. The dealership is always clean and neat, which is appreciated. More

by MIMIJUDY
Recommend Dealer
Yes
Employees Worked With
Brandon Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Kimevski, Nate Anderson
Jun 23, 2020 -

Fred Martin Nissan responded

Thank you for the kind words and your 5-Star Review!

June 18, 2020

Clay did a great job getting me into a car.I still owed on my previous car.I saved 50 dollars a month on my new loan and got a 5 year newer car.. More

by gg117
Recommend Dealer
Yes
Employees Worked With
Clay Moore, John Klotz
June 18, 2020

Friendly quick and to the point. THOMAS The service was quick they informed me about the problems that I was having with my vehicle that I was not expecting. Gave me a car and and I picked u More

by RLIZA286
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2020 -

Fred Martin Nissan responded

Hi! We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

June 18, 2020

My experience was overall positive. After the negotiations were over I was a bit disappointed in the time it took to get to the finance person for the title work, especially for a cash sale. Rod More

by marty.scott0
Recommend Dealer
Yes
Employees Worked With
Rod Nichols, John Klotz
Jun 20, 2020 -

Fred Martin Nissan responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 18, 2020

Oil change Paid attention to social distancing, kept appointment and was done very quickly, had a discount offer so saved on my synthetic change. Everything was More

by JEFF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Jun 20, 2020 -

Fred Martin Nissan responded

Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

June 18, 2020

Appointment time was met and service was quick and efficient! Everyone was nice and polite! Definitely returning for next service on my vehicle. Definitely recommend! More

by Frybrown6
Recommend Dealer
Yes
Employees Worked With
Nate, Ryan Alder, Nate Anderson
June 17, 2020

Everyone was very nice to work with. Things were taken care of very efficiently. I would recommend friends to buy a car from this dealership. More

by snic5148
Recommend Dealer
Yes
Employees Worked With
Rod Nichols
Jun 20, 2020 -

Fred Martin Nissan responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

June 17, 2020

Dealer is close to home. I felt relaxed during the buying experience. Sales person was the best, even after the sale. Parts Dept offered 1 day service on my order. More

by Rotorhead
Recommend Dealer
Yes
Employees Worked With
Ashley Wills-Moore, Rod Nichols, Brandon Murgatroyd, John Klotz
Jun 20, 2020 -

Fred Martin Nissan responded

We are glad we could help! Thanks for taking the time to leave a review.

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