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Fred Martin Nissan

Akron, OH

4.8
2,500 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $10,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,500 reviews

June 23, 2020

Had no idea idea about buying a new car but this place is awesome. Got my new car in the very first visit. Good place and nice peoples. More

by Sanjaygaire10
Recommend Dealer
Yes
Employees Worked With
Brandon Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2020 -

Fred Martin Nissan responded

We are so happy to read such a great review about Fred Martin Nissan, Llc! If you're ever in need of more help, please let us know!

June 23, 2020

Brandon was absolutely amazing! He found us what we wanted and got us in and out quick! Superior service by Brandon and finance! Will definitely be back for our next vehicle. More

by Tigerhottie47
Recommend Dealer
Yes
Employees Worked With
Brandon Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Klotz
Jun 27, 2020 -

Fred Martin Nissan responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

June 23, 2020

Brandon was extremely helpful and made the process of leasing my first brand new car very easy and fun! Looking forward to coming back when my lease is up and working with him again! More

by Staats.carlie
Recommend Dealer
Yes
Employees Worked With
John Klotz
June 22, 2020

We had a very good first time trying Nisson. I would defiantly come back and highly recommend to my family and friends. Thank you for a great experience More

by CYNDEEMAGOO
Recommend Dealer
Yes
Employees Worked With
Clay Moore, Brandon Murgatroyd
Jun 27, 2020 -

Fred Martin Nissan responded

Thank you so much for your positive comments about Fred Martin Nissan, Llc! If you have any further questions, please give us a call. We're always happy to help!

June 21, 2020

i wrote a negative review for an oil change that happened last week where i was treated like a second-class citizen and offered no explanation as to why i was talked down to, why i wasn’t being included in w More

by ?
Recommend Dealer
No
Employees Worked With
Patrick Hine
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Fred Martin Nissan responded

Hello There- We are unable to delete reviews. DealerRater is a 3rd party website that collects reviews and allows us to respond and attempt to resolve customer issues. We have no control over what is or is not published. That being said, we cannot address your specific comments without your name to look into your visit. Please email fmcares@fmcars.com so that we can look into your visit and see what happened here. We never like to hear our customers leave dissatisfied for any reason. Thank you.

June 20, 2020

Oil change Good people. Do not ask for twenty five word minimum. If the customer is happy, stop! Didn't any one of you take salesmanship in college and didn't More

by PAULPYTAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law
Jun 23, 2020 -

Fred Martin Nissan responded

We are happy to have been of service! Thank you for the 5-Star Review!

June 20, 2020

Will never buy another vehicle from Fred Martin Nissan. I’ve bought multiple cars from the superstore no issues. But I was lied to at Fred Martin Nissan. More

by MSCALI9330
Recommend Dealer
No
Employees Worked With
John Klotz
Jun 22, 2020 -

Fred Martin Nissan responded

We are sorry to hear you had a negative experience. We were able to look into your visit and see you purchased a used vehicle in April with nearly 91,000 miles on the odometer. You recently had an issue with the horn and A/C switch, items that were not covered under the Powertrain Warranty. No extended warranty was purchased. Vehicles are machines, and can have issues occur during the ownership cycle that need addressed. We encourage customers purchasing used vehicles to also purchase an extended warranty to cover miscellaneous issues that may occur. Our Service Department did offer a discount to assist with this repair, and we are sorry if you did not think this was a fair resolution. We do appreciate your business, and value you as a customer. Thank you for your comments.

June 19, 2020

Johnathon was great to work with need to work out deal and with with me because was paying cash and waiting on the company I work for to complete deal More

by DALEE215
Recommend Dealer
Yes
Employees Worked With
Jonathan Maas
Jun 23, 2020 -

Fred Martin Nissan responded

Thank you for the 5-Star Review!

June 19, 2020

I had prompt and courteous service. There were no issues, everything was clearly explained and I was asked if I had any concerns or questions (I did not) and they washed my car before returning it to More

by HSUKI50
Recommend Dealer
Yes
Employees Worked With
Patrick- 5 stars!
Jun 23, 2020 -

Fred Martin Nissan responded

Thank you for the 5-Star Review! We are happy hear you were satisfied with your experience.

June 19, 2020

Came in for an oil change. Our service guy, Nate, was very nice and did a great job of explaining everything and got us in and out in a timely manner. More

by Karen
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Jun 23, 2020 -

Fred Martin Nissan responded

Thank you Karen for the kind words for our team member and your 5-Star Review!

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